itunes 10.2.1 not working

Discussion in 'Mac Apps and Mac App Store' started by Remixen, Mar 10, 2011.

  1. Remixen macrumors member

    Joined:
    Sep 24, 2007
    Location:
    Norway, Ålesund
    #1
    iTunes 10.2.1 quits at startup, with:

    Interval Since Last Report: 5439 sec
    Crashes Since Last Report: 11
    Per-App Interval Since Last Report: 215 sec
    Per-App Crashes Since Last Report: 11
    Anonymous UUID: 7F887A72-972D-47F4-B776-7DDD277045F4

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
    Crashed Thread: 7 Dispatch queue: FigFPSharedContextFPInitializationQueue

    Does anyone have a fix on this?

    I need to use 9.2.1 for now :(
     
  2. deus0ww macrumors newbie

    Joined:
    Jul 11, 2008
    Location:
    Thailand
    #2
    This happened to me when running 10.6.6 10J3210 (from MBP early 2011) on my MacPro. I fixed it by removing /System/Library/PrivateFrameworks/AppleGVA.framework (back it up somewhere).
     
  3. turconinja macrumors newbie

    Joined:
    Mar 23, 2011
    #3
    I try your solution, but continue crashing.

    but the erros changes..


    Process: iTunes [252]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.2.1 (10.2.1)
    Build Info: iTunes-10210101~1
    Code Type: X86 (Native)
    Parent Process: launchd [177]

    Date/Time: 2011-03-23 22:27:50.734 -0400
    OS Version: Mac OS X 10.6.7 (10J3250)
    Report Version: 6

    Interval Since Last Report: 159606 sec
    Crashes Since Last Report: 13
    Per-App Interval Since Last Report: 189 sec
    Per-App Crashes Since Last Report: 10
    Anonymous UUID: FD2BEAF2-BC36-444E-A462-8408F2498018

    Exception Type: EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
    Crashed Thread: 2 Dispatch queue: FigFPSharedContextFPInitializationQueue

    Thread 0: Dispatch queue: com.apple.main-thread
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.iTunes 0x001375a3 0x1000 + 1271203
    3 com.apple.iTunes 0x0004ba23 0x1000 + 305699
    4 com.apple.iTunes 0x0013751d 0x1000 + 1271069
    5 com.apple.iTunes 0x00815240 0x1000 + 8471104
    6 com.apple.iTunes 0x001309e5 0x1000 + 1243621
    7 com.apple.iTunes 0x0013094d 0x1000 + 1243469
    8 com.apple.HIToolbox 0x9269ec0f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    9 com.apple.HIToolbox 0x9269ded6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    10 com.apple.HIToolbox 0x9269dd35 SendEventToEventTargetWithOptions + 58
    11 com.apple.HIToolbox 0x926d2984 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
    12 com.apple.HIToolbox 0x9269f060 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
    13 com.apple.HIToolbox 0x9269ded6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    14 com.apple.HIToolbox 0x926c0773 SendEventToEventTarget + 52
    15 com.apple.iTunes 0x001156cd 0x1000 + 1132237
    16 com.apple.HIToolbox 0x9269ec0f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    17 com.apple.HIToolbox 0x9269ded6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    18 com.apple.HIToolbox 0x9269dd35 SendEventToEventTargetWithOptions + 58
    19 com.apple.HIToolbox 0x926d2984 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
    20 com.apple.HIToolbox 0x9269f060 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
    21 com.apple.HIToolbox 0x9269ded6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    22 com.apple.HIToolbox 0x926c0773 SendEventToEventTarget + 52
    23 com.apple.HIToolbox 0x92849c17 ToolboxEventDispatcher + 86
    24 com.apple.HIToolbox 0x92849d4f RunApplicationEventLoop + 243
    25 com.apple.iTunes 0x003b29d9 0x1000 + 3873241
    26 com.apple.iTunes 0x003b3249 0x1000 + 3875401
    27 com.apple.iTunes 0x00818dba 0x1000 + 8486330
    28 com.apple.iTunes 0x00004f60 0x1000 + 16224
    29 com.apple.iTunes 0x00004ca5 0x1000 + 15525

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x9372f942 kevent + 10
    1 libSystem.B.dylib 0x9373005c _dispatch_mgr_invoke + 215
    2 libSystem.B.dylib 0x9372f519 _dispatch_queue_invoke + 163
    3 libSystem.B.dylib 0x9372f2be _dispatch_worker_thread2 + 240
    4 libSystem.B.dylib 0x9372ed41 _pthread_wqthread + 390
    5 libSystem.B.dylib 0x9372eb86 start_wqthread + 30

    Thread 2 Crashed: Dispatch queue: FigFPSharedContextFPInitializationQueue
    0 com.apple.AppleGVAFramework 0x1c7c7323 AVFQTX_CreateMediaAcceleratorInterface + 44877
    1 com.apple.AppleGVAFramework 0x1c7c7cac AVFQTX_CreateMediaAcceleratorInterface + 47318
    2 ...le.MediaToolbox.AVCFSupport 0x017b1a16 _FigCFCaptionRendererAddCommandDataForRow + 26255
    3 ...le.MediaToolbox.AVCFSupport 0x017b1c6e _FigCFCaptionRendererAddCommandDataForRow + 26855
    4 libSystem.B.dylib 0x9373cfe4 _dispatch_call_block_and_release + 16
    5 libSystem.B.dylib 0x9372fa4c _dispatch_queue_drain + 249
    6 libSystem.B.dylib 0x9372f4a8 _dispatch_queue_invoke + 50
    7 libSystem.B.dylib 0x9372f2be _dispatch_worker_thread2 + 240
    8 libSystem.B.dylib 0x9372ed41 _pthread_wqthread + 390
    9 libSystem.B.dylib 0x9372eb86 start_wqthread + 30

    Thread 3:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.CoreFoundation 0x99c5437f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x99c53464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x99c593a4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000c7a0 0x1000 + 47008
    6 libSystem.B.dylib 0x93736819 _pthread_start + 345
    7 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x9370911a semaphore_timedwait_signal_trap + 10
    1 libSystem.B.dylib 0x93736ca1 _pthread_cond_wait + 1066
    2 libSystem.B.dylib 0x93765ac8 pthread_cond_timedwait_relative_np + 47
    3 com.apple.iTunes 0x00022e58 0x1000 + 138840
    4 com.apple.iTunes 0x00022291 0x1000 + 135825
    5 libSystem.B.dylib 0x93736819 _pthread_start + 345
    6 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 5: com.apple.CFSocket.private
    0 libSystem.B.dylib 0x93728086 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x99c93c83 __CFSocketManager + 1091
    2 libSystem.B.dylib 0x93736819 _pthread_start + 345
    3 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 6:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.CoreFoundation 0x99c5437f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x99c53464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x99c593a4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x007deebc 0x1000 + 8249020
    6 libSystem.B.dylib 0x93736819 _pthread_start + 345
    7 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 7:
    0 libSystem.B.dylib 0x9378172a accept$UNIX2003 + 10
    1 com.apple.iTunes 0x003c9e40 0x1000 + 3968576
    2 com.apple.iTunes 0x004314ed 0x1000 + 4392173
    3 com.apple.iTunes 0x0043166d 0x1000 + 4392557
    4 libSystem.B.dylib 0x93736819 _pthread_start + 345
    5 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 8:
    0 libSystem.B.dylib 0x9378172a accept$UNIX2003 + 10
    1 com.apple.iTunes 0x003c9e40 0x1000 + 3968576
    2 com.apple.iTunes 0x004314ed 0x1000 + 4392173
    3 com.apple.iTunes 0x0043166d 0x1000 + 4392557
    4 libSystem.B.dylib 0x93736819 _pthread_start + 345
    5 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 9:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.CoreFoundation 0x99c5437f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x99c53464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x99c593a4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000c7a0 0x1000 + 47008
    6 libSystem.B.dylib 0x93736819 _pthread_start + 345
    7 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 10:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.CoreFoundation 0x99c5437f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x99c53464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x99c593a4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000c7a0 0x1000 + 47008
    6 libSystem.B.dylib 0x93736819 _pthread_start + 345
    7 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 11:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.CoreFoundation 0x99c5437f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x99c53464 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x99c593a4 CFRunLoopRun + 84
    5 com.apple.iTunes 0x0000c7a0 0x1000 + 47008
    6 libSystem.B.dylib 0x93736819 _pthread_start + 345
    7 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 12:
    0 libSystem.B.dylib 0x93737062 __semwait_signal + 10
    1 libSystem.B.dylib 0x93736d1e _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x937389b8 pthread_cond_wait$UNIX2003 + 73
    3 com.apple.iTunes 0x000497e3 0x1000 + 296931
    4 com.apple.iTunes 0x0004976b 0x1000 + 296811
    5 com.apple.iTunes 0x0004968d 0x1000 + 296589
    6 com.apple.iTunes 0x000494e7 0x1000 + 296167
    7 libSystem.B.dylib 0x93736819 _pthread_start + 345
    8 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 13:
    0 libSystem.B.dylib 0x93737062 __semwait_signal + 10
    1 libSystem.B.dylib 0x93736d1e _pthread_cond_wait + 1191
    2 libSystem.B.dylib 0x937389b8 pthread_cond_wait$UNIX2003 + 73
    3 com.apple.iTunes 0x000497e3 0x1000 + 296931
    4 com.apple.iTunes 0x0004976b 0x1000 + 296811
    5 com.apple.iTunes 0x0004968d 0x1000 + 296589
    6 com.apple.iTunes 0x000494e7 0x1000 + 296167
    7 libSystem.B.dylib 0x93736819 _pthread_start + 345
    8 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 14:
    0 libSystem.B.dylib 0x9370911a semaphore_timedwait_signal_trap + 10
    1 libSystem.B.dylib 0x93736ca1 _pthread_cond_wait + 1066
    2 libSystem.B.dylib 0x93765ac8 pthread_cond_timedwait_relative_np + 47
    3 com.apple.audio.CoreAudio 0x9773a3ab CAGuard::WaitFor(unsigned long long) + 219
    4 com.apple.audio.CoreAudio 0x9773d3dd CAGuard::WaitUntil(unsigned long long) + 289
    5 com.apple.audio.CoreAudio 0x9773acda HP_IOThread::WorkLoop() + 1892
    6 com.apple.audio.CoreAudio 0x9773a571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
    7 com.apple.audio.CoreAudio 0x9773a488 CAPThread::Entry(CAPThread*) + 140
    8 libSystem.B.dylib 0x93736819 _pthread_start + 345
    9 libSystem.B.dylib 0x9373669e thread_start + 34

    Thread 15:
    0 libSystem.B.dylib 0x937090ba mach_msg_trap + 10
    1 libSystem.B.dylib 0x93709827 mach_msg + 68
    2 com.apple.Metadata 0x9810b9f5 mdsFetchAttributesForItems + 182
    3 com.apple.Metadata 0x9810b087 __newAttr + 791
    4 com.apple.Metadata 0x9810ac3e _MDCopyUTITypeFromLS + 44
    5 com.apple.Metadata 0x9810a5e7 _MDItemValidateOperation + 59
    6 com.apple.Metadata 0x9810a52f MDItemSetAttribute + 76
    7 ...ple.CoreServices.CarbonCore 0x933fd321 CSBackupSetItemExcluded + 430
    8 com.apple.iTunes 0x000ae254 0x1000 + 709204
    9 com.apple.iTunes 0x00179c49 0x1000 + 1543241
    10 com.apple.iTunes 0x001148f3 0x1000 + 1128691
    11 libSystem.B.dylib 0x93736819 _pthread_start + 345
    12 libSystem.B.dylib 0x9373669e thread_start + 34
     
  4. deus0ww macrumors newbie

    Joined:
    Jul 11, 2008
    Location:
    Thailand
    #4
    Restoring that private framework and then installing 10.6.7 also fixed it for me. You will need the 10.6.7 update for MBP Early 2011. To install 10.6.7 MBP edition on a non-MBP machine, I put my MacPro in target-disk mode, and booted it on an MBP Early 2011.

    I hope this helps.
     
  5. turconinja macrumors newbie

    Joined:
    Mar 23, 2011
    #5
    Thanks for help...

    But do not work.. i´m using a hackitosh..maybe is this..
     
  6. deus0ww macrumors newbie

    Joined:
    Jul 11, 2008
    Location:
    Thailand
    #6
    Are you absolutely certain you moved that privateframework out? I'm asking because in the second crash log, thread 2 (the one that crashed) still has "com.apple.AppleGVAFramework" in the trace.
     
  7. adamcohen macrumors newbie

    Joined:
    Apr 11, 2011
    #7
    this works...

    Dragging AppleGVA.Framework out of /System/Library will make a copy but not delete the original. make sure you delete the original. Once deleted, the crash on startup went away. Now will update to 10.6.7
     

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