iTunes 10.4 on Lion stopped recognizing my iPhone

Discussion in 'Mac OS X Lion (10.7)' started by Claus.L, Jul 26, 2011.

  1. Claus.L macrumors newbie

    Joined:
    Nov 2, 2008
    #1
    Hi there
    my iPhone 4 (iOS 4.3.4) suddenly isn't recognized by iTunes 10.4 under Lion (as is my iPad) anymore.
    I suspect iTunes has some kind of invalid state concerning the mobile devices, as I seem to have lost all my backups from those devices, too.
    All help I found at Apple, is for older versions of OS X. They suggest to reinstall iTunes. This seems impossible under Lion, as I get a message, when I try to delete iTunes.
    Do you have an idea how to solve this problem?
    Thanks,
    Claus
     
  2. JaSuS macrumors regular

    JaSuS

    Joined:
    Jul 22, 2010
    Location:
    127.0.0.1
    #2
    I noticed the same thing too...Can any one help?
     
  3. Claus.L thread starter macrumors newbie

    Joined:
    Nov 2, 2008
    #3
    Reinstall didn't work

    I just reinstalled iTunes 10.4 hoping, that the service or config file (or whatever is missing or tilt) is put back in the original state.
    But it didn't work. I'm open to all kinds of ideas to recover iTunes ...
     
  4. mrapplegate macrumors 68030

    Joined:
    Feb 26, 2011
    Location:
    Cincinnati, OH
    #4
    Your backups are gone from ~/Library/Application Support/MobileSync/Backup ?
    iTunes 10.4 messed up my iTunes helper app, so I had to add it to my start up items again. What happens when you connect your phone? Nothing?
     
  5. hectorvs macrumors member

    hectorvs

    Joined:
    Feb 24, 2011
    #5
    I'm having the exact same problem.

    Probably something to do with the helpers.

    For me, if I connect the iPhone/iPad, it starts charging through usb, but iTunes is oblivious of their existence.

    I'll try restarting the services and stuff, see if that does anything.
     
  6. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #6
    iTunes 10.4 is a mess. It also screwed up album art/icon-view in finder.
     
  7. Claus.L thread starter macrumors newbie

    Joined:
    Nov 2, 2008
    #7
    I just reinstalled iTunes again and it seems to work. But I'm not really convinced :confused:
     
  8. mrapplegate macrumors 68030

    Joined:
    Feb 26, 2011
    Location:
    Cincinnati, OH
    #8
    The proof is in the sync :D and new timestamps in the backup folder.
     

Share This Page