iTunes 10.6.3 not updating iPhone

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
Hello to all!

I am running iTunes 10.6.3 on my G5 Quad and with an iPhone 3GS connected and recognized, it tells me that there is a newer version of iOS available for the Phone (6.1.6). But when I click on the button to update the iPhone a dialog box pops up that states the following:

"This version of iTunes (10.6.3) is the current version."

I have already performed the following as far as troubleshooting is concerned:
1. delete and reinstall iTunes from Apple
2. edit the hosts file according to other sites and according to Apple

From here I have no idea what to do so if anyone does, I would appreciate the help a lot! Thanks in advance.
 

mikiotty

macrumors 6502
Mar 15, 2014
317
76
Rome, Italy
Hello to all!

I am running iTunes 10.6.3 on my G5 Quad and with an iPhone 3GS connected and recognized, it tells me that there is a newer version of iOS available for the Phone (6.1.6). But when I click on the button to update the iPhone a dialog box pops up that states the following:

"This version of iTunes (10.6.3) is the current version."

I have already performed the following as far as troubleshooting is concerned:
1. delete and reinstall iTunes from Apple
2. edit the hosts file according to other sites and according to Apple

From here I have no idea what to do so if anyone does, I would appreciate the help a lot! Thanks in advance.
You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
 
Comment

MacCubed

macrumors 68000
Apr 26, 2014
1,618
487
Florida
You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
I suggested this on a post a while back and someone informed me that Apple stops signing firmware after a while. Thus, not allowing you to update your phone through firmware. I may be wrong, but the thread might have been about an incremental update, not the last release (eg. iOS 7.1 vs. iOS 7.1.2).
 
Comment

eyoungren

macrumors Core
Aug 31, 2011
21,919
14,531
ten-zero-eleven-zero-zero by zero-two
I suggested this on a post a while back and someone informed me that Apple stops signing firmware after a while. Thus, not allowing you to update your phone through firmware. I may be wrong, but the thread might have been about an incremental update, not the last release (eg. iOS 7.1 vs. iOS 7.1.2).
You are correct. But Red has a 3GS. 6.1.6 is still being signed for the 3GS because it can't run iOS 7.
 
  • Like
Reactions: redheeler
Comment

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
I did try that as well and it comes up with the error that the iPhone is not eligible for this build. So I think MacCubed is right about this.

What about Settings>General>Software Update on the phone itself?
I considered that but this is not the phone that you gave me but a 16GB version that my sister-in-law gave me recently that is still running iOS 4.3.5 before they added the software upgrade option from the device itself.

What I think is weird is that iTunes is checking for an upgrade to itself when I click the Update button for the iPhone. Does anyone know how that would happen?
 
Comment

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
Now this is strange. I previously tried both the Update and Restore buttons to no avail and now when I clicked the Restore button, it gave me the option to restore and update (which seems to be working). SO I'm not sure what happened but if it doesn't end up working I'll post another reply to this thread.
 
Comment

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
It still didn't work! And iTunes is still doing that thing where it only confirms that iTunes 10.6.3 is the current version. Weird.
 
Comment

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
Do you have another machine to try it with?
Yes, I tried it with my iBook G4 with the same result. Both of those machines had their own full install and were not cloned. Is there something simple that I am just missing or is it a possible configuration error on Apple's part?
 
Comment

Intell

macrumors P6
Jan 24, 2010
18,886
380
Inside
You've tried manually downloading iOS 6.1.6 for an iPhone2,1 (3Gs) and manually selecting it for installation on a machine that has a working internet connection?
 
Comment

Altemose

macrumors G3
Mar 26, 2013
9,171
476
Elkton, Maryland
Can you try it on your Intel iMac that your wife has if I recall correctly? Even 6.1.6 should still sync properly with your PowerPC Macs and iTunes 10.6.3, so you only need it to update the firmware.
 
Comment

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
94
You've tried manually downloading iOS 6.1.6 for an iPhone2,1 (3Gs) and manually selecting it for installation on a machine that has a working internet connection?
Yes and yes. That's strange isn't it? Should I try deleting the hosts file and restarting mymachine to see if that would fix the issue?

Can you try it on your Intel iMac that your wife has if I recall correctly? Even 6.1.6 should still sync properly with your PowerPC Macs and iTunes 10.6.3, so you only need it to update the firmware.
I will actually try that right now and will let you know shortly if it works.
 
Comment

Altemose

macrumors G3
Mar 26, 2013
9,171
476
Elkton, Maryland
LAME!!! it worked perfectly and very quickly. so now this other 3GS is now at iOS 6.1.6. Is it really to the point where my Quad is not capable of downloading iOS 6? :-|
The last time that I used iTunes 10.6.3 on a PowerPC Mac, it was able to upgrade an iPod to 6.1.2. I wonder if something changed or if it is a temporary bug.
 
Comment
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.