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iTunes 10.6.3 not updating iPhone

R

RedCroissant

Suspended
Original poster
Aug 13, 2011
2,268
96
Hello to all!

I am running iTunes 10.6.3 on my G5 Quad and with an iPhone 3GS connected and recognized, it tells me that there is a newer version of iOS available for the Phone (6.1.6). But when I click on the button to update the iPhone a dialog box pops up that states the following:

"This version of iTunes (10.6.3) is the current version."

I have already performed the following as far as troubleshooting is concerned:
1. delete and reinstall iTunes from Apple
2. edit the hosts file according to other sites and according to Apple

From here I have no idea what to do so if anyone does, I would appreciate the help a lot! Thanks in advance.
 
RedCroissant said:
Hello to all!

I am running iTunes 10.6.3 on my G5 Quad and with an iPhone 3GS connected and recognized, it tells me that there is a newer version of iOS available for the Phone (6.1.6). But when I click on the button to update the iPhone a dialog box pops up that states the following:

"This version of iTunes (10.6.3) is the current version."

I have already performed the following as far as troubleshooting is concerned:
1. delete and reinstall iTunes from Apple
2. edit the hosts file according to other sites and according to Apple

From here I have no idea what to do so if anyone does, I would appreciate the help a lot! Thanks in advance.
Click to expand...

You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
 
What about Settings>General>Software Update on the phone itself?
 
Last edited:
mikiotty said:
You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
Click to expand...
I suggested this on a post a while back and someone informed me that Apple stops signing firmware after a while. Thus, not allowing you to update your phone through firmware. I may be wrong, but the thread might have been about an incremental update, not the last release (eg. iOS 7.1 vs. iOS 7.1.2).
 
MacCubed said:
I suggested this on a post a while back and someone informed me that Apple stops signing firmware after a while. Thus, not allowing you to update your phone through firmware. I may be wrong, but the thread might have been about an incremental update, not the last release (eg. iOS 7.1 vs. iOS 7.1.2).
Click to expand...
You are correct. But Red has a 3GS. 6.1.6 is still being signed for the 3GS because it can't run iOS 7.
 
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mikiotty said:
You could download the firmware from the Apple website (direct links are available on the web, a quick Google search will show them up ;) ) and then click on the "update" button in iTunes while holding down the alt/option key. This will allow you to choose the firmware you want to install directly from your Mac.
Click to expand...

I did try that as well and it comes up with the error that the iPhone is not eligible for this build. So I think MacCubed is right about this.

eyoungren said:
What about Settings>General>Software Update on the phone itself?
Click to expand...

I considered that but this is not the phone that you gave me but a 16GB version that my sister-in-law gave me recently that is still running iOS 4.3.5 before they added the software upgrade option from the device itself.

What I think is weird is that iTunes is checking for an upgrade to itself when I click the Update button for the iPhone. Does anyone know how that would happen?
 
Now this is strange. I previously tried both the Update and Restore buttons to no avail and now when I clicked the Restore button, it gave me the option to restore and update (which seems to be working). SO I'm not sure what happened but if it doesn't end up working I'll post another reply to this thread.
 
It still didn't work! And iTunes is still doing that thing where it only confirms that iTunes 10.6.3 is the current version. Weird.
 
Intell said:
Do you have another machine to try it with?
Click to expand...

Yes, I tried it with my iBook G4 with the same result. Both of those machines had their own full install and were not cloned. Is there something simple that I am just missing or is it a possible configuration error on Apple's part?
 
You've tried manually downloading iOS 6.1.6 for an iPhone2,1 (3Gs) and manually selecting it for installation on a machine that has a working internet connection?
 
Can you try it on your Intel iMac that your wife has if I recall correctly? Even 6.1.6 should still sync properly with your PowerPC Macs and iTunes 10.6.3, so you only need it to update the firmware.
 
Intell said:
You've tried manually downloading iOS 6.1.6 for an iPhone2,1 (3Gs) and manually selecting it for installation on a machine that has a working internet connection?
Click to expand...

Yes and yes. That's strange isn't it? Should I try deleting the hosts file and restarting mymachine to see if that would fix the issue?

Altemose said:
Can you try it on your Intel iMac that your wife has if I recall correctly? Even 6.1.6 should still sync properly with your PowerPC Macs and iTunes 10.6.3, so you only need it to update the firmware.
Click to expand...

I will actually try that right now and will let you know shortly if it works.
 
RedCroissant said:
LAME!!! it worked perfectly and very quickly. so now this other 3GS is now at iOS 6.1.6. Is it really to the point where my Quad is not capable of downloading iOS 6? :-|
Click to expand...

The last time that I used iTunes 10.6.3 on a PowerPC Mac, it was able to upgrade an iPod to 6.1.2. I wonder if something changed or if it is a temporary bug.
 
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