First off let me say I am aware that there are several threads on this. My iPhone 4 is stuck in recovery mode. I'm getting the itunes 1013 error and i've found a few things after searching on Google. This being one: http://www.maclife.com/article/howtos/iphone_4_update_ios_421_gone_sour_how_fix_itunes_error_1013 I have never done this type of thing on the Macbook before. I get to the part where it says to arrow down. . but i dont undertand how to use the # that the instructions are saying. Can someone give me a visual guide? It would be so appreciated!! Thanks!!