iTunes 11 keeps crashing when iPhone plugged

Discussion in 'Mac Apps and Mac App Store' started by moataz83, Aug 9, 2013.

  1. moataz83 macrumors newbie

    Joined:
    Jun 29, 2012
    Location:
    Saudi Arabia
    #1
    Hi everyone

    I know there are plenty of threads and posts about this /or similar to this problem. But I have tried my best searching in the forum for a clear simple solution with no avail.

    I use a Macbook pro early 2011 13", running OS X Lion (up-to-date) and iTunes 11.0.4. When I connect my iPhone 4S (iOS 6.1.3) and launch iTunes I keep seeing the beach ball turning without completing the sync process. When I check in activity monitor I can see iTunes (not responding). I tried to force quit many times without any results.

    worth mentioning the fact that iTunes runs smoothly without the iPhone plugged to Laptop.

    any suggestions

    thanks...
     
  2. chabig macrumors 68040

    Joined:
    Sep 6, 2002
  3. moataz83, Aug 18, 2013
    Last edited: Aug 18, 2013

    moataz83 thread starter macrumors newbie

    Joined:
    Jun 29, 2012
    Location:
    Saudi Arabia
    #3
    I restarted the computer and the phone, re-installed OS X Lion and updated iTunes to 11.0.5 without any change. I still connect my iPhone and see the beachball turning and the sync never completes.

    Is there any other solutions? :(
     

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