iTunes 11 store support dropped?

maverick28

macrumors 6502
Mar 14, 2014
293
225
This is an identical situation: I can no longer sign into iTunes Store with iTunes 11 on Mavericks, however I can with iTunes 10.6.3 in Lion. I see no other alternatives to try to resolve this situation than to contact Apple Support by phone.
 
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maverick28

macrumors 6502
Mar 14, 2014
293
225
iTunes 11 store support dropped?

I SUDDENLY can no longer sign-in with v11 on Mac OSX Snow Leopard or Mavericks .

This page mentions payment only:
https://support.apple.com/en-us/HT208104
To make a long story short: I couldn't log into iTunes Store in iTunes 11 and Genius stopped working either (so it did in iTunes 10 which I still use in Lion), so in the mid-December, I called Apple Support and had a lengthy conversation completed with all possible troubleshooting steps: I also sent them some additional data and, lo and behold, I launched iTunes 10 yesterday and saw Genius successfully updating the results. I tried several times before making sure it wasn't accidental. I then switched to Mavericks with iTunes 11 and was able to sign in to iTunes store (this is after 4 months of my auth being rejected) and launch Genius there too.
Try signing in again, should work.

Updated Genius results in iTunes 10.6.3 on macOS Lion.

genius-upd.png
 
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