iTunes 12.2 keeps eating my media...

Discussion in 'Mac Apps and Mac App Store' started by Feek, Jul 1, 2015.

  1. Feek macrumors member

    Feek

    Joined:
    Nov 9, 2009
    #1
    I have (had) a large media library consisting of around 850 movies and over 2000 TV episodes.

    This evening I updated Yosemite to 10.10.4 and did the iTunes 12.2 update.

    Shortly afterwards, my daughter asked me where all the TV shows have gone. I checked iTunes and there are no TV shows there since 2013 and only 11 movies are showing.

    A quick check showed me that all the media source files are there, nothing has been deleted.

    I jumped into Time Machine and restored the following files from my backup which was taken before the updates.

    [​IMG]

    When I restarted iTunes, all my files were back. However, I watched them all disappear after a few seconds.

    I've followed the Apple instructions on recovering missing media files (basically restore the library file from Previous iTunes Libraries) but the same thing happens. iTunes starts, everything shows but after a few seconds it all goes away.

    It's as though iTunes opens, checks the library, deletes it and then creates a new version which has just a few of my media files but not all of them.

    Has anyone else experienced this today? Any advice or suggestions as to what I can do to fix it please.

    Thanks.
     
  2. entropyfl macrumors regular

    Joined:
    Oct 12, 2009
    #2
    I have a similar issue.. except for its actually deleted the files from finder!!! I can't find them anywhere. Luckily its not deleted all of them but Random episodes i..e its deleted the last 4 eps from a season or maybe deletes all and leaves 2 episodes.

    At first it wasnt letting me download them again but I logged out and back in and its now working again. Very frustrating.
     
  3. Partron22 macrumors 68000

    Partron22

    Joined:
    Apr 13, 2011
    Location:
    Yes
  4. HobeSoundDarryl macrumors 603

    HobeSoundDarryl

    Joined:
    Feb 8, 2004
    Location:
    Hobe Sound, FL (20 miles north of Palm Beach)
    #4
    After updating to 12.2 all of my movies tagged outside of iTunes (using tools like MetaZ, subler, etc) split into two groups: all those with the HD tag remained in movies while all of the non-HD-tagged movies switched to "home videos". The fix was easy enough: select all of the latter, "get info", "options" (tab), switch "media kind" to "movies".
     

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