iTunes 7.3 Not Opening

Discussion in 'Mac Apps and Mac App Store' started by monke, Jul 2, 2007.

  1. monke macrumors 65816

    monke

    Joined:
    May 30, 2005
    #1
    I just updated iTunes, to the new version 7.3, and now it won't open.

    I can click it, it bounces in the dock, gets the little arrow underneath, and then the arrow fades away.

    I've used Software Update, and even downloaded it from the Apple website, but neither work.

    Any Help? :confused:
     
  2. psychofreak Retired

    psychofreak

    Joined:
    May 16, 2006
    Location:
    London
    #2
    Try repairing disk permissions (in Disk Utility) and restarting...
     
  3. anamznazn macrumors regular

    anamznazn

    Joined:
    Mar 10, 2005
    Location:
    Philadelphia, PA
    #3
    i'm having the same problem. i've tried reinstalling it, but it will won't open.
     
  4. monke thread starter macrumors 65816

    monke

    Joined:
    May 30, 2005
    #4
    I tried repairing permissions, and restarting, but it still doesn't work. :confused:
     
  5. darkcurse macrumors 6502a

    darkcurse

    Joined:
    Nov 5, 2005
    Location:
    Sydney
    #5
    Could you give us a log file to see what might be the problem?
     
  6. monke thread starter macrumors 65816

    monke

    Joined:
    May 30, 2005
    #6
    How exactly?

    If I go into Disk Utility and try that one, all it says is 'Disk Utility Started'.

    I tried another log file, console.log, and it doesn't say a think about iTunes.
     
  7. darkcurse macrumors 6502a

    darkcurse

    Joined:
    Nov 5, 2005
    Location:
    Sydney
    #7
    Use SpotLight and type in "Console" (without the quotes) and tell me what you see there. There are many log files in it. Look through them and see which are iTunes related. I'm going through mine and amazingly iTunes hasn't crashed on me! Not even once :D
     
  8. monke thread starter macrumors 65816

    monke

    Joined:
    May 30, 2005
    #8
    There's nothing there for iTunes. :confused:

    I can see other application stuff, but nothing for iTunes. Even if I try and open iTunes and then open Console again, it doesn't say anything.
     
  9. darkcurse macrumors 6502a

    darkcurse

    Joined:
    Nov 5, 2005
    Location:
    Sydney
    #9
    Click on logs and you'll see many other *.log files. Try looking under /var/log and look at crashreporter. Or just look at console.log and system.log.
     
  10. monke thread starter macrumors 65816

    monke

    Joined:
    May 30, 2005
    #10
    Well I found it, and got all excited.

    But.... it doesn't have any crash logs that are from iTunes 7.3 . :confused:

    Of course it's got 7.1 and before that. :rolleyes:
     
  11. monke thread starter macrumors 65816

    monke

    Joined:
    May 30, 2005
    #11
    Solved.

    Solved the problem.

    Go into System Preferences, select Shape Shifter, and click on 'Exclude List'.
    Then add iTunes to the list.

    Worked for me!

    If you're still having problems, disable and add-ons/plugins. :)
     
  12. anamznazn macrumors regular

    anamznazn

    Joined:
    Mar 10, 2005
    Location:
    Philadelphia, PA
    #12


    *rapes you* it works! :)
     
  13. Darth_Emijah macrumors newbie

    Joined:
    May 3, 2005
    Location:
    Boston, MA
    #13
    I had the same problem last night, and has been struggling for hours...... But thanks to you, the same method (Shapeshifter) worked with me too. It solved the problem in a minute!!

    Thank you so much!!
     

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