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ITunes 7.3 Problems

M

mrfrosty

macrumors 6502a
Original poster
Oct 1, 2005
500
21
Hi,

Having just updated to ITunes 7.3 i'm getting the beach ball big time when it tries to update my library. If i delete my library and add songs back in again it adds for around 30 seconds then just freezes. I have removed all traces of It
ITunes & re-installed 7.3 and things are still the same.

Any ideas ?? The only other thing to mention is that my mini is at the moment suffering from the old snap crackle and pop problem....but i doubt its related.
 
Hi,

Afther reading the Macrumors news post about 7.3, I checked Apple Software Update, it spotted 7.3, downloaded, installed it. Then when I tried to open it first asked me if I agree with the EULA. Then it opens, starts doing things to my library, but works perfect. I'm using it now just like I used to and it sorts the music other then before. Albums starting with numbers are now in the back instead of the front. Also they sort differently with albums like, ''The Album'', it sorts on Album, not The. Also there is a different glow over the Playlists. But nevertheless, it works perfectly. I hope you get your problem solved mate.

Btw this was on a Windows machine (lack of funds for a Mac)

Goodbye.
 
TheSpecialist said:
Albums starting with numbers are now in the back instead of the front.
Click to expand...

*grumble* I wish iTunes would tell us these things before we software-update! The info dialog only talked about iPhone and appleTV.

*grumble* IMO, numbers and special-characters should sort at the top.
 
iTunes 7.3 crashing!

My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
 
I have just done the same update on my G5 Imac downstairs......EXACTLY the same problem...So i'll give you some more detail.....

All my music is stored on an Ubuntu Server with 2 USB disks attatched that rsync to each other overnight. The server is mounted from both mac's via the miracle of NFS. If i add the music from either mount it fails....If i copy the music locally it all adds just fine........so.......that all points to my server being a little screwed.........EXCEPT....if i roll back to ITunes 7.2 everything works just fine.........

BUG, BIG ONE !!! There are also some rumblings on macfixit
 
nhborn57 said:
My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
Click to expand...

Do you have a link ? Ive never heard of that...
 
Does anyone else notice that atrists that start with a number (2pac, 311, etc.) are now sorted AFTER the alphabet? So like (Yung Joc, ZZ Top, 2pac, 311...)
 
Guys, this is a SERIOUS BUG which is affecting quite a few people!!

Basically, iTunes becomes, for some reason, unable to write to the Library files, so each and every time it launches, it performs the "library updating" process. Also, it keeps nagging you with a somewhat self-explanatory error message, "The iTunes Library file could not be saved. An unknown error ocurred (-50)." (actually, now that I think about it, it's a tad cryptical, as "unknown" is not that precise :rolleyes: ).

Check for yourselves on Apple Support Discussions... If this becomes widespread, it could seriously mar an otherwise flawless iPhone launch, while screwing a lot of (innocent, european ;) ) folks along the way :( .
 
7.3 has serious bug: Do not install !!

Mainyehc said:
Guys, this is a SERIOUS BUG which is affecting quite a few people!!

Basically, iTunes becomes, for some reason, unable to write to the Library files, so each and every time it launches, it performs the "library updating" process. Also, it keeps nagging you with a somewhat self-explanatory error message, "The iTunes Library file could not be saved. An unknown error ocurred (-50)." (actually, now that I think about it, it's a tad cryptical, as "unknown" is not that precise :rolleyes: ).

Check for yourselves on Apple Support Discussions... If this becomes widespread, it could seriously mar an otherwise flawless iPhone launch, while screwing a lot of (innocent, european ;) ) folks along the way :( .
Click to expand...

I did have the error as well!:

Solution given in discussionboard Apple:

From the board:

I have seemingly solved the problem. Having downloaded the old 7.2 version I thought I would try something before going through the contortions of uninstalling and reinstalling. So I exported my library file, then trashed the library file in the iTunes folder, then opened 7.3 and, on seeing that it was not giving me the error -50 message (as I had a brand new and empty library file) I then imported my old library file and, lo and behold, all seems to be working. At least no error messages - yet!
 
Well as i mentioned in the thread about the itunes 7.3 release, i've had to completely re-create my library from the iTunes Library.xml file (i had to leave it running over night) because it would crash trying to load my existing library.

anywho since this, it seems that randomly a heap of videos i had set as Music Videos and TV Shows were suddenly Movies again, and when i tried to "Get Info" on them, it would just do nothing.

all i can think is that somehow itunes is giving very little importance to the embedded tags in the MP4 tags and instead reading from library files all the time. :(
 
nhborn57 said:
My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
Click to expand...

thank you...this fixed my problem with the update

mine was crashing after the install. i looked on the apple site for any help but guess i didn't search hard enough.

you saved the day. cheers mate :cool:
 
appple's tunes blog?

nhborn57 said:
My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
Click to expand...

Do you have the URL for the blog above? Can find no help from Apple's support groups.
 
I don't seem to have any of the other issues, but I can also confirm that 'Pac is thugging the end of the list now. :( Which, I guess, is not such a big deal. Interestingly, the change also affected my Nano on sync to iTunes 7.3.
 
iTunes 7.3 crashing stopped for me

It took me a while for my iTunes 7.3 to stop crashing. I noticed when I was starting iTunes after upgrading it was attempting to levelize the volume of my podcasts - and was crashing in the middle of it.

I brute forced my way through this by starting iTunes and after it had processed a few podcasts, I would click the (x) to stop it, then exit, restart iTunes, and repeat this process until it has processed all my podcasts. It has not crashed for me since. Hope this helps...at least before Apple fixes it.
 
Mainyehc said:
Guys, this is a SERIOUS BUG which is affecting quite a few people!!..."The iTunes Library file could not be saved. An unknown error ocurred (-50)." (actually, now that I think about it, it's a tad cryptical, as "unknown" is not that precise :rolleyes: ).
Click to expand...
I'm having the same problem as well. I'll try exporting the library to see if that works for me. I think Apple's going to have to retract their Get A Mac tv ad with the PC's cryptic error messages.
 
iTunes 7.3

Not being a Mac person, I dont know if this has been covered. My wife updated her computer this evening and installed iTunes 7.3 After the install, her Windows machine rebooted and horror of all horrors, her entire library and all the setting are gone. How do I return all her stuff? I'm not that familier with iTunes or other mac stuff.:confused:
 
nhborn57 said:
My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
Click to expand...
THANK YOU. i'll do that in the morning, in the meantime i've reverted back to 7.2.
dantidote said:
Does anyone else notice that atrists that start with a number (2pac, 311, etc.) are now sorted AFTER the alphabet? So like (Yung Joc, ZZ Top, 2pac, 311...)
Click to expand...
although for this reason, i'm thinking of keeping it. oddly enough, Aimee Mann is sorted under A while Takagi Masakatsu is sorted under M.
Pete in SJ said:
Not being a Mac person, I dont know if this has been covered. My wife updated her computer this evening and installed iTunes 7.3 After the install, her Windows machine rebooted and horror of all horrors, her entire library and all the setting are gone. How do I return all her stuff? I'm not that familier with iTunes or other mac stuff.:confused:
Click to expand...
i would try a system restore.
 
re:itunes 7.3

hey there i'm new to all this and have bin readin everything today...cause like the rest of you i had upgraded my itune...and was NOT a very happy camper!!!
i'm not sure why MAC / IMAC offers these applications w/out gettin the bugs out..i'm in my fifties and didn't grow up round computers..it's all new to me, but i'm not stupid..i can read and have followed your instructions and..YES
am now back at itunes 7.2 ...the ting that bugs me the most..this happened to me a few years back..w/the amount i payed for my old imac then the ipod and every program i have payed for tween there and now my new laptop...personally think owes me some compensation for my time!!! but seem like they are not lifting a finger to correct this....bugger them!!! lol:p
 
Does anyone have a link for iTunes 7.2? I'm not really crazy about 7.3 right now and I think I'll rollback...if it won't destroy my library...I'll just back it all up to be safe
 
g4paul said:
It took me a while for my iTunes 7.3 to stop crashing. I noticed when I was starting iTunes after upgrading it was attempting to levelize the volume of my podcasts - and was crashing in the middle of it.

I brute forced my way through this by starting iTunes and after it had processed a few podcasts, I would click the (x) to stop it, then exit, restart iTunes, and repeat this process until it has processed all my podcasts. It has not crashed for me since. Hope this helps...at least before Apple fixes it.
Click to expand...

Hey, i had the same exact problem that started this thread. I didn't have anything fancy setup nor an iPod, and the only thing I had installed was divx/xvid/flip4mac...

I looked everywhere online for fixing the problem. There were suggestions about deleting the plist file, but that would only work the first time I'd run iTunes and it didn't work....

...but I did have one video podcast, and when I saw that little x pop up, I clicked it and now iTunes has stopped freezing after those 30 seconds!
 
ShapeShifter

nhborn57 said:
My system automatically installed iTunes 7.3 this morning and then iTunes proceeded to crash every time I tried to start it. Went to Apple's blog for iTunes and found out if you are running ShapeShifter, you must first close iTunes and then add iTunes to ShapeShifter Exclude List. Once you have done that, iTunes will start without the icon bouncing in the Dock. Any other problems, I would check out the Apple blog site.

MacDeviant :apple:
Click to expand...

Yep Thnx For the info, but Also want to add, that if you close iTunes and remove it form the ExcludeList of ShapeShifter, the iTunes get the color back without problem, or at least it happened with me when did it. :D
 
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