iTunes 7.4.1 won't load-it can't uninstall previous version

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ExpyBob, Sep 9, 2007.

  1. ExpyBob macrumors member

    Joined:
    Aug 23, 2007
    Location:
    Tannersville, PA
    #1
    Windows XP SP2

    When I try to update to 7.4.1 when it gets all done loading it says it cannot remove old itune program.

    It's looking for file iTunes.MSI which got wiped out or off my computer do to recent crash.

    I tried everything from manual download to creating another user account.

    In every case it almost finishes then looks for iTunes.MSI then quits when it cannot be found.

    I searched for the file but it is gone.

    Please help---Bob
     
  2. ExpyBob thread starter macrumors member

    Joined:
    Aug 23, 2007
    Location:
    Tannersville, PA
    #2
    Solved.

    Use Windows Instal Disk Clean-up. Remove iTunes then reload from scratch.

    Maybe this will help someone else.

    Bob
     
  3. bjobes macrumors regular

    Joined:
    Jul 21, 2008
    #3
    I now have this same issue. I have tried the utility but I still get it cant find the itunes.msi file.

    I'm stuck. Anybody?
     
  4. bjobes macrumors regular

    Joined:
    Jul 21, 2008
    #4
    Okay got it uninstalled and reinstalled. Now my 3g isn't listed any longer in iTunes.
     

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