iTunes 8 crashes while processing artwork

Discussion in 'Mac Apps and Mac App Store' started by jecapaga, Sep 9, 2008.

  1. jecapaga macrumors 601

    jecapaga

    Joined:
    Jul 1, 2007
    Location:
    Southern California
    #1
    Please let me not be the only one. So I downloaded and it went to do the album artwork update and it now hangs every time on random albums and then crashes. Then a restart and start over. So now I am completely shut out of using iTunes at all. Anyone??
     
  2. Colonel Badger macrumors 6502

    Joined:
    Jun 30, 2008
    #2
    Have you added or modified any of the album art or is it all downloaded from iTunes?

    Mark.
     
  3. schmidty11 macrumors newbie

    Joined:
    Sep 10, 2008
    #3
    You are not the only person....

    Hi. Pretty much the same thing is happening to me. In fact I created my acccount with this forum just to comment on this thread.
    When I first open it up, it crashes when it is Processing the Artwork Thumbnails. I pressed stop and just bypassed getting the thumbnails, but it still crashes from time to time for no reason. I just want my iTunes back, but I don't feel comfortable uninstalling a program that is such an integral part to the Mac OS.
    Anyone know what to do to hopefully get iTunes 8 to possibly start working again? or at worst what to do so I can get iTunes to work again?

    Thanks in advance.
     
  4. Bosox3 macrumors regular

    Bosox3

    Joined:
    Feb 7, 2007
    #4
    I only had Itunes 8 crash once on me while adding album artwork.
    Havent had any issues since.
     
  5. G4DP macrumors 65816

    Joined:
    Mar 28, 2007
    #5
    Crashed when I tried to create the genius side bar. It was downloading album art at the same time.

    No problems since then though.
     
  6. jecapaga thread starter macrumors 601

    jecapaga

    Joined:
    Jul 1, 2007
    Location:
    Southern California
    #6
    Still no solution here. I see there is also a thread on the apple site discussing the same issue. If I have 26,000 songs with artwork and it's randomly going to crash when processing all that artwork I'm totally screwed.

    Even if i hit 'stop' it freezes my mac and i can only restart which leaves me completely without iTunes. SUCKS.
     
  7. schmidty11 macrumors newbie

    Joined:
    Sep 10, 2008
    #7
    Link?

    Could you put the link on this site to the apple thread so I can look at that too? thanks.
    for some reason I can't find that thread.
     
  8. jecapaga thread starter macrumors 601

    jecapaga

    Joined:
    Jul 1, 2007
    Location:
    Southern California
    #8

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