iPhone iTunes Account Greyed Out

Discussion in 'iOS 9' started by Vlada011, Dec 23, 2016.

  1. Vlada011 macrumors member

    Vlada011

    Joined:
    Oct 12, 2016
    #1
    Hi want to backup my iPhone before upgrade to iOS 10.
    But I have some problem because account is greyed out...and I can't open my summary page like this...


    [​IMG]

    This is my page...and I don't know how to see my phone name and summary as on picture above...

    [​IMG]

    Please help.
     
  2. Vlada011 thread starter macrumors member

    Vlada011

    Joined:
    Oct 12, 2016
    #2
    Looks like I figure out I didn't had Apple Mobile Device USB Driver under Universal Serial Bus Controller in Device Manager. Than I found Apple Phone under Portable Device and Update C:program Files/Common Files/Apple/Mobile Device Support/Drivers and Windows Install I click Trust this Computer on iPhone and now is this

    [​IMG]

    Looks like now work...
     

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