iTunes and iCloud sign in issues

Discussion in 'Mac Basics and Help' started by jquest68, Mar 14, 2017.

  1. jquest68 macrumors member

    jquest68

    Joined:
    Jun 26, 2016
    Location:
    Georgia
    #1
    Ok, heres the thing, I usually set up my parents ID and password and save it for them on Notes. My stepdad apparently wanted to create a new password for iCloud and doesn't remember it. My mom has a new iCloud address not the same as the one I set up for her. I'm trying to delete it but I have to sign in but don't know the password my Stepdad used.
    this is frustrating because they are not computer savvy so I do all the updates and whatever glitches they may have. Is there a way to log out of that and use her iTunes email address for iCloud? or better yet I don't know if she really needs iCloud. Either way, I can't log into it.
     
  2. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #2
    Did your dad use the Apple Support site My Apple ID? Plus it sounds like your dad should call Apple Support to see if he can answer the security questions and all that stuff!
     
  3. jquest68 thread starter macrumors member

    jquest68

    Joined:
    Jun 26, 2016
    Location:
    Georgia
    #3
    I believed he did and couldn't sort it out. He thinks he knows so much about technology and he's ver skeptical with any password so he changes it regularly but always forgetting which one he used and then losing it.
     
  4. satcomer macrumors 603

    satcomer

    Joined:
    Feb 19, 2008
    Location:
    The Finger Lakes Region
    #4
    That's a reason to used the shareware 1Password!
     

Share This Page