iTunes and PC doesn't detect iPhone 3GS...am i screwed?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by isoDUB, Jan 5, 2012.

  1. isoDUB macrumors newbie

    Joined:
    Feb 20, 2011
    #1
    my 3GS is currently stuck on the connect to itunes/emergency call screen. when i plug it into my pc iTunes and My Computer show nothing. but when i turn off the iPhone and plug it into an outlet or a USB port, it turns on. i'm assuming that means it is still charging? i'm on Windows Vista. is there any way i can fix this?
     
  2. broster12345 macrumors newbie

    Joined:
    Jan 5, 2012
    #2
    DFU MODE, google it, but basically hold both home/ sleep for 10 seconds, then release and keep holding home, if it doesn't work, youtube, or google, because you did it wrong.
     
  3. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #3
    when going into DFU, the Apple logo shouldn't show up anytime right?
     
  4. broster12345 macrumors newbie

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    Jan 5, 2012
    #4
    No, no apple logo, check this out: www.iclarified.com/1034
     
  5. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #5
    thanks. will post back when i manage to get this thing into DFU.
     
  6. broster12345 macrumors newbie

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    Jan 5, 2012
    #6
    Ok, you should be able to restore, but you will lose your data. :(
     
  7. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #7
    okay, i tried it a bunch of times, but none of them worked. i got into the connect to itunes screen once (without emergency call slider). could it be because my pc doesn't see the iPhone even in Device Manager?
     
  8. broster12345 macrumors newbie

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    Jan 5, 2012
    #8
    Unplug it, try it, and then plug it back in...
     
  9. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #9
    i've already done that, trying the 2 front and 1 back usb ports.
     
  10. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #11
    the phone is in a black screen now, no apple, no connect to itunes, nothing, but still not detected. i'm going to try my laptop when i get it tomorrow, but if that doesn't work, does that mean it is a hardware failure?
     
  11. broster12345 macrumors newbie

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    Jan 5, 2012
    #12
    Well then you did DFU right, to exit just hold home/sleep for 30 seconds, and could it be the cord?
     
  12. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #13
    i've also tried my cord from my iPod Touch 2G and Nano 6G.
     
  13. broster12345 macrumors newbie

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    Jan 5, 2012
    #14
    Do you have a warranty? Also what about a different CPU.
     
  14. isoDUB thread starter macrumors newbie

    Joined:
    Feb 20, 2011
    #15
    probably not. i actually bought it used (he actually said it doesn't connect but does charge) so i took a gamble and bought it. if needed, i can always bring it to a local repair guy. i've read he is good and reliable on yelp.
     
  15. Siddioown macrumors newbie

    Joined:
    Jan 7, 2012
    Location:
    USA
  16. stormchaser macrumors 6502

    stormchaser

    Joined:
    Mar 4, 2010
    Location:
    UK
    #17
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    My 3GS done this the other day for the first time. I closed iTunes unplugged phone and rebooted PC. Also rebooted phone opened iTunes and replugged in phone and it worked. But I see your phone has the USB display so this may not be much help to you.
     
  17. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #18
    how?
     
  18. isoDUB thread starter macrumors newbie

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    Feb 20, 2011
    #19
    bump

    i was told it might be because i don't have a sim card inserted? could this be true?
     
  19. aschronicle macrumors newbie

    Joined:
    Jan 15, 2012
    #20
    Re: Check USB

    Try pluging in an old ipod or camera via USB. It does sound like a potential USB hardware problem to me. If other devices don't work then it's probably your USB port.
     

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