iTunes/App Store problem

[iPad-Lover]

Right guy's im not sure whether this link's to this forum, but it kind of does.

Well, I got a iTunes voucher with my new iPad yesterday on day of release (obviously), I redeemed it there and then with the guy infront of me and it said 'Successfully redeemed' so we were just speaking for a minute and I left with my new iPad.

The problem I am having is that I can't find my iTunes balance ANYWHERE! ive looked on the iTunes on the computer, at the bottom of the App Store/iTunes and I have looked on my iPhone for it but it is nowhere to be found. I remember last year when I could see my balance at the bottom of the app store, but not anymore.

Any help is much appreciated.

 

[iPad-Lover]

Any help at all guys? Seriously I need help

 

[NameUndecided]

Yeah it should say what your balance is, if you have a balance, in the iTunes store on your computer at the top of the iTunes Store page right by where your email address (associated with the account) is shown.

Or on your iPad, at the bottom of the app store or iTunes store where it says "Welcome [your name]!"

 

[iPad-Lover]

It's not showing anywhere could someone try and look on there iPad and maybe take a screenshot or confirm it is there?

i'll just have to go to the apple shop tommorow if no-one can confirm this.

 

[iPad-Lover]

Can anyone confirm they can see store credit on there iPad, UK too.

 

[NameUndecided]

I've had credit in my iTunes account before -- for about a month following Christmas. I don't currently have any left so I can't take a screenshot, but yes, it should be readily visible in the places I mentioned.

 

[iPad-Lover]

Look's like im going to the apple store then,
do you think I should try and buy a app before I go. and see if I get charged through my credit card?

Might get something complimentary for inconvenience knowing apple, ahahaha

 

[NameUndecided]

You can try purchasing something if you don't mind being charged for it, but there's the possibility that you might also not get the e-mailed invoice or actually be charged until a day or three afterward.

 

[laurenr]

It's not showing anywhere could someone try and look on there iPad and maybe take a screenshot or confirm it is there?

i'll just have to go to the apple shop tommorow if no-one can confirm this.

In the App Store, scroll down to the "Redeem" tab; screenshot:





Edit: resized image - it was huge!

 

[kirky29]

Strange, mine shows up in the iTunes iPad app fine. I think if I remember correctly it normally would say how much balance I've got there too.

I'm having issues with my Apple ID and Apple recently credited me with these as away of saying sorry. (They still can't figure out how to fix it yet!)

 

[iPad-Lover]

This is what I get

 

[iPad-Lover]

In the App Store, scroll down to the "Redeem" tab; screenshot:

View attachment 330681



Edit: resized image - it was huge!

Does your store show your balance after you have clicked close? or does it look like mine?

 

[iPad-Lover]

Might just try buying a app now.

 

[laurenr]

Does your store show your balance after you have clicked close? or does it look like mine?

Once you have closed the redeem tab, it will look like your screenshot. Clicking on it again, it will show at the top of the popup window, what your balance is.

Also, if you go to "Store" in your ipad settings, and select to view your account, your balance will show there too: