iTunes/App Store problem

Discussion in 'iPad' started by iPad-Lover, Mar 17, 2012.

  1. iPad-Lover macrumors member

    Joined:
    Aug 8, 2010
    #1
    Right guy's im not sure whether this link's to this forum, but it kind of does.

    Well, I got a iTunes voucher with my new iPad yesterday on day of release (obviously), I redeemed it there and then with the guy infront of me and it said 'Successfully redeemed' so we were just speaking for a minute and I left with my new iPad.

    The problem I am having is that I can't find my iTunes balance ANYWHERE! ive looked on the iTunes on the computer, at the bottom of the App Store/iTunes and I have looked on my iPhone for it but it is nowhere to be found. I remember last year when I could see my balance at the bottom of the app store, but not anymore.

    Any help is much appreciated.
     
  2. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
  3. NameUndecided macrumors 6502a

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    Mar 28, 2011
    #3
    Yeah it should say what your balance is, if you have a balance, in the iTunes store on your computer at the top of the iTunes Store page right by where your email address (associated with the account) is shown.

    Or on your iPad, at the bottom of the app store or iTunes store where it says "Welcome [your name]!"
     
  4. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
    #4
    It's not showing anywhere could someone try and look on there iPad and maybe take a screenshot or confirm it is there?

    i'll just have to go to the apple shop tommorow if no-one can confirm this.
     
  5. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
    #5
    Can anyone confirm they can see store credit on there iPad, UK too.
     
  6. NameUndecided macrumors 6502a

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    Mar 28, 2011
    #6
    I've had credit in my iTunes account before -- for about a month following Christmas. I don't currently have any left so I can't take a screenshot, but yes, it should be readily visible in the places I mentioned.
     
  7. iPad-Lover thread starter macrumors member

    Joined:
    Aug 8, 2010
    #7
    Look's like im going to the apple store then,
    do you think I should try and buy a app before I go. and see if I get charged through my credit card?

    Might get something complimentary for inconvenience knowing apple, ahahaha :)
     
  8. NameUndecided macrumors 6502a

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    Mar 28, 2011
    #8
    You can try purchasing something if you don't mind being charged for it, but there's the possibility that you might also not get the e-mailed invoice or actually be charged until a day or three afterward.
     
  9. laurenr, Mar 17, 2012
    Last edited: Mar 17, 2012

    laurenr macrumors 6502a

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    Jan 9, 2008
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    California
    #9
    In the App Store, scroll down to the "Redeem" tab; screenshot:

    353716605.jpeg



    Edit: resized image - it was huge!
     
  10. kirky29 macrumors 65816

    kirky29

    Joined:
    Jun 17, 2009
    Location:
    Lincolnshire, England
    #10
    Strange, mine shows up in the iTunes iPad app fine. I think if I remember correctly it normally would say how much balance I've got there too.

    I'm having issues with my Apple ID and Apple recently credited me with these as away of saying sorry. (They still can't figure out how to fix it yet!)
     

    Attached Files:

  11. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
    #11
    This is what I get
     

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  12. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
    #12
    Does your store show your balance after you have clicked close? or does it look like mine?
     
  13. iPad-Lover thread starter macrumors member

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    Aug 8, 2010
  14. laurenr, Mar 17, 2012
    Last edited: Mar 17, 2012

    laurenr macrumors 6502a

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    Jan 9, 2008
    Location:
    California
    #14
    Once you have closed the redeem tab, it will look like your screenshot. Clicking on it again, it will show at the top of the popup window, what your balance is.

    Also, if you go to "Store" in your ipad settings, and select to view your account, your balance will show there too:

    stre.jpg
     

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