iTunes/App Store problem

Yeah it should say what your balance is, if you have a balance, in the iTunes store on your computer at the top of the iTunes Store page right by where your email address (associated with the account) is shown.

Or on your iPad, at the bottom of the app store or iTunes store where it says "Welcome [your name]!"

 

I've had credit in my iTunes account before -- for about a month following Christmas. I don't currently have any left so I can't take a screenshot, but yes, it should be readily visible in the places I mentioned.

 

You can try purchasing something if you don't mind being charged for it, but there's the possibility that you might also not get the e-mailed invoice or actually be charged until a day or three afterward.

 

In the App Store, scroll down to the "Redeem" tab; screenshot:





Edit: resized image - it was huge!

 

Strange, mine shows up in the iTunes iPad app fine. I think if I remember correctly it normally would say how much balance I've got there too.

I'm having issues with my Apple ID and Apple recently credited me with these as away of saying sorry. (They still can't figure out how to fix it yet!)

 

Once you have closed the redeem tab, it will look like your screenshot. Clicking on it again, it will show at the top of the popup window, what your balance is.

Also, if you go to "Store" in your ipad settings, and select to view your account, your balance will show there too: