iTunes App update problem...won't update on Mac

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ladysman, Nov 18, 2010.

  1. ladysman macrumors regular

    Joined:
    Jan 29, 2008
    #1
    i have a problem that has never happened before and am lost before I call apple. Right now I can't download any updates on my mac (for apps). I click "check for updates" and it acts like it checks for a split second and then nothing (when i know there are updates as my phone shows 5 updates).

    This all started happening when I borrowed a friend from works' apple TV 2 since he is going to be gone for a while. :D

    I set it up just fine and i've been using it. Coincidental? maybe but so far i'm leaning as a possible itunes account problem.

    If I update he apps on my iphone I occasionally get "unable to purchase". Anyone have a solution before I call apple?
     
  2. WOnet macrumors newbie

    Joined:
    Nov 14, 2010
    #2
    Same here

    I am running into the same issue here. Keep in mind, that "His" apps are under his iTunes account, so you won't be able to update those without his account info.

    However, I am seeing the exact same issue in iTunes when I "check for updates" while on my mac. Nothing happens. But now I looked on my iPhone, and I have 11 that need to be updated. Judging my the dates, this has been an issue for me for 2-3 days now.

    Anybody have any ideas?
     
  3. Carlanga macrumors 604

    Carlanga

    Joined:
    Nov 5, 2009
  4. ladysman thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #4
    Not even close at least in my case. :rolleyes:
     
  5. AndyMoore, Nov 19, 2010
    Last edited: Nov 19, 2010

    AndyMoore macrumors 6502

    AndyMoore

    Joined:
    Feb 8, 2008
    #5
    Same issue here. It's been like this for a few days now.

    Podcasts update just fine, apps aren't, so it's unlikely to be a firewall issue.
    Can't see any messages in the logs.

    Restarting iTunes didn't help, nor did rebooting.

    Pirated software is definitely NOT the issue.

    Next step is to remove the plist files :(

    Edit: Removing ~/Library/Preferences/com.apple.iTunes.plist didn't help either.
     
  6. AndyMoore macrumors 6502

    AndyMoore

    Joined:
    Feb 8, 2008
    #6
    Still haven't fixed this issue.

    As well as the actions I've taken above, I've cleared all the caches with Onyx. Reinstalled iTunes. Removed iTunes completely and then installed again.

    No joy.
     
  7. WOnet macrumors newbie

    Joined:
    Nov 14, 2010
    #7
    I to have rebooted, etc. I was about to reinstall (and deal with those headaches), but after seeing that that didn't work, decided to not do that.

    No cracked apps here.
    iPhone isn't even jailbroken.
    This is an iTunes issues on my Mac. I was able to update all 11 apps via wifi last night, then they were copied to my mac when I synced this morning.

    For the people that are experiencing this, how many apps do you have? Wonder if iTunes just "gave up" on checking all the time. I have 368 apps in my iTunes (not all on my iPhone though).
    WO
     
  8. AndyMoore macrumors 6502

    AndyMoore

    Joined:
    Feb 8, 2008
    #8
    240 apps here. No cracked apps, no jail broken devices. Never have been.
     
  9. ladysman thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #9
    Same here except I have 2100 apps. :D
     
  10. Carlanga macrumors 604

    Carlanga

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    Nov 5, 2009
  11. AndyMoore macrumors 6502

    AndyMoore

    Joined:
    Feb 8, 2008
    #11
    Yep did that.
     
  12. ladysman thread starter macrumors regular

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    Jan 29, 2008
    #12
    Me too as well. My wife's laptop also has my iTunes account for her iPhone. Does the same thing as my Mac. I'm calling apple today at some point.
     
  13. skiplo macrumors newbie

    Joined:
    Feb 19, 2010
    #13
  14. AndyMoore macrumors 6502

    AndyMoore

    Joined:
    Feb 8, 2008
    #14
    Thanks for that information skiplo, I was about to remove one of the apps mentioned - "Pee Monkey Toilet Trainer", and to make it easier to find I put the Apps to display as a list. Before deleting however, I tried an update and it worked.

    So the only change I made was to put the Apps into list view. Either that had some effect or the makers of the "Pee Monkey Toilet Trainer" App have fixed their App.
     
  15. ladysman thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #15
    Mine mysteriously started working as well. I did nothing.
     

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