iTunes Application Refunds

Discussion in 'iPhone Tips, Help and Troubleshooting' started by chikusho, Jul 19, 2008.

  1. chikusho macrumors newbie

    Joined:
    Jul 19, 2008
    #1
    :mad:Has anyone tried to get a refund for crashing programs?

    I purchased "pocketmoney" a few days ago and every time I try to open it, it crashes. I contacted the developer and tried his recommendation, but still can't get it to work.

    I just got an email from the developer of "pocketmoney" telling me that the only way to get a refund is to contact apple.:eek:

    I sent an email through iTunes asking for a help, but got a message to contact the developer.:eek:

    Needless to say, I won't be purchasing anymore applications for the time being.
     
  2. movielover21 macrumors newbie

    Joined:
    Nov 12, 2007
    Location:
    US
    #2
    I am really sorry to hear about your problem.

    Only thing I can suggest is, keep at it. I know it's annoying, but that's probably the only way to get your money back.
     
  3. dlamin517 macrumors 6502

    Joined:
    Jul 12, 2008
    #3
    call up apple support. they are more helpful.
     
  4. Andronicus macrumors 6502a

    Joined:
    Apr 1, 2008
    #4
    Was his recommendation to delete & Re-sync? I had the same problem, but that fixed it.
     
  5. Minimoose 360 macrumors 65816

    Minimoose 360

    Joined:
    Jul 7, 2008
    Location:
    NY
    #5
    My advice is to wait it out until the developer releases a more stable update!!
     
  6. chikusho thread starter macrumors newbie

    Joined:
    Jul 19, 2008
    #6
    I sent a message through iTunes to Apple and got a reply that my account would be credited.

    It's too bad that the developers don't have more control of the situation.

    The developer also informed me that he has a newer version available, but Apple has to approve of it first

    I hope other developers aren't going through the same mess.
     

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