iTunes asking for Plus upgrade twice

Discussion in 'Mac Apps and Mac App Store' started by Nermal, Jan 14, 2009.

  1. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #1
    I just went into my iTunes Plus page, and it's listing songs and albums that I've already upgraded (and have been charged for). Has this happened to anyone else?
     
  2. DakotaGuy macrumors 68040

    DakotaGuy

    Joined:
    Jan 14, 2002
    Location:
    South Dakota, USA
    #2
    Do you still have the protected files on your computer somewhere or did you delete them? That could cause it to continue to detect them.
     
  3. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    No, I replaced them with the unprotected files. I'm pretty sure that it looks solely at your account history and not your current library in order to determine which upgrades to give you anyway.

    Edit: I just looked again. The songs that I've already upgraded are now no longer listed, but some that I *didn't* upgrade are gone too!

    Edit 2: And now the "bad" ones are back, and so are the ones that I didn't upgrade. But some more that I didn't upgrade have disappeared! :rolleyes:
     
  4. PinkPig macrumors newbie

    Joined:
    Aug 26, 2008
    #4
    I've upgraded everything now (or at least it thinks I have) but before that I had something similar happen - a bunch of things I'd already upgraded reappeared briefly, then disappeared again. It certainly seems completely erratic at the moment!
     
  5. Cboss macrumors 6502

    Joined:
    Dec 11, 2008
    Location:
    Colorado
    #5
    Are you using the most recent version of iTunes? If not, that could be causing some of your problems.
     
  6. TJRiver macrumors 6502

    TJRiver

    Joined:
    Jan 14, 2009
    #6
    The update program uses your iTunes purchase history, not what is currently on your hard drive, to decide what songs to offer. That's why I am going to wait until iTunes is 100% DRM free.

    Of course, there are plenty of songs I would like to avoid updating......:rolleyes:
     
  7. mrkgoo macrumors 65816

    Joined:
    Aug 18, 2005
    #7
    I'm having the same issue.

    I notice that the album that it pointed me to (there are several versions) is the one I downloaded originally (comes with bonus video), but after I down loaded it, it removed the "Bonus Video Version" from the title.

    Furthermore it gave me a song that isn't on that album. I didn't even know I had it, but my iTunes does say I have listened to it 14 times, so maybe I do.

    Edit: I did have that song, I guess it's just no longer offered on that album.
     
  8. scbryan macrumors newbie

    Joined:
    Jan 21, 2009
    #8
    Same Issue

    I purchases two upgrades on Tuedsay and on wednesday it is showing them to me again also...
     
  9. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #9
    Well, good to know that it's not just me. It's not listing anything at all for me to upgrade now though :confused:
     

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