iTunes Authorisation Bug

Discussion in 'OS X El Capitan (10.11)' started by beebarb, Feb 28, 2016.

  1. beebarb macrumors 6502


    Sep 10, 2015
    I'm not sure if this is in the right section, but here goes...

    Recently I've had an iTunes authorisation bug appear.

    iTunes has started insisting my computer is not authorised to play my purchased TV shows or movies.
    Entering my password makes the system think two or more computers instead of one are authorised to play my purchased content.

    I repaired the anomaly once by using 'Deauthorise All' to remove the glitches, but it happened again, and 'Deauthorise All' is blocked until next year (WHY?!!).

    I only have one computer that I need authorised, and I hope the glitch doesn't cause me to breach my authorisation limit.

    If this isn't repaired, I may be tempted to use a DRM stripper program.
  2. Shirasaki macrumors 604


    May 16, 2015
    Maybe, you could seek for help of an Apple support.

    My situation might be a little bit different from yours. Mine is this: I have one "ghost" PC authorised to play purchased contents in iTunes, occupying one place out of 5 PCs. I have used Deauthorized All once for that, and then same happened again. Then I contact Apple support for this case. They are kind enough to deauthorize all again, and solve this problem for me again.
  3. beebarb thread starter macrumors 6502


    Sep 10, 2015
    @Mr. Retrofire I am not sure what you are suggesting, but I believe this has no relevance to the current topic.
  4. Nermal Moderator


    Staff Member

    Dec 7, 2002
    New Zealand
    Does your Ethernet port work? It's part of the iTunes authentication system.

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