iTunes Backup does not work

Discussion in 'Mac Apps and Mac App Store' started by jtheelen, Oct 23, 2009.

  1. jtheelen macrumors newbie

    Joined:
    Sep 17, 2009
    Location:
    Belgium
    #1
    Hi, I try to backup all my tracks purchased on iTunes, but the Back Up button does not work (see image). When I press it, nothing happens. Same for the Cancel button. iTunes does not 'hang' though, because I can close the dialog with the cross mark in the upper right corner, and I can choose other combinations in the dialog (which I do not really want). Does anybody have the same issue? I'm using Windows XP (SP3) with the latest version of iTunes (9.0.1.8). I am able to burn DVD's using other software so that should not be the problem.

    Thanks.

    [​IMG]
     

    Attached Files:

  2. mdahmus macrumors newbie

    Joined:
    Nov 2, 2009
    #2
    Solution

    I hit the same exact problem today and found a solution - use the keyboard to navigate the dialog (tab key, space to hit the "Back Up" button). Seems to work.
     
  3. jtheelen thread starter macrumors newbie

    Joined:
    Sep 17, 2009
    Location:
    Belgium
    #3
    Solved here too

    Hi mdahmus, thanks a bunch! It works for me too. At last, I am able to backup my purchased music. Good of you to come up with the workaround.
     
  4. NightStorm macrumors 68000

    Joined:
    Jan 26, 2006
    Location:
    Whitehouse, OH
    #4
    Now if they'd only let it backup to other (i.e. larger) removable media.
     
  5. jtheelen thread starter macrumors newbie

    Joined:
    Sep 17, 2009
    Location:
    Belgium
    #5
    800+ songs = 2 DVD's

    Well, I've just finished my backup: 800+ songs on two DVD's. Still, ok for me. Next time, I'll do an incremental backup on a CD-ROM or something.
     
  6. BridEilis macrumors newbie

    Joined:
    May 30, 2010
    #6
    I got this problem today. And I have used the backup function ok in the past. But this solution worked for me too. Thanks Mdahmus.
    (I'm using a PC :cool:)
     

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