iTunes backup problem


macrumors newbie
Original poster
Jun 17, 2014
Hi there

First of all I'd like to apologize for my english but this forum is my last hope.
I was trying to create backup of iPad gen.3 on a new installation of mac os x 10.9.3 but I couldn't because iTunes asked me about password. I do not remember any passwords. Password never been stored in Keychain Access and computer is without any previous backups. I checked on two different computers and I had the same situation. I have no idea where this password is stored. It seems that is stored on the iPad but where? I've never heard about such functionality.
Thank you in advance for your help.


Staff member
Jan 23, 2005
I didn't use iCloud remote backup for this iPad. iTunes is asking about password for local backup that does not exist.
I think it is asking for the password used to purchase the apps so those can be moved to the Mac. Not the iCloud password.
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