Itunes cant see iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lmcintyre, Jul 31, 2007.

  1. lmcintyre macrumors regular

    Joined:
    Jun 22, 2006
    #1
    my iPhone will not show up in the sources pane in itunes. Even when I hold down the home/ sleep wake buttons to do a restore itunes doesn't recognize it
     
  2. lmcintyre thread starter macrumors regular

    Joined:
    Jun 22, 2006
  3. Canuck4 macrumors 6502a

    Canuck4

    Joined:
    Jul 31, 2007
    #3
    Do you have the latest Itunes version 7.3.1 ?
    All previous versions will not recognize or let you activate/sync your Iphone.
     
  4. lmcintyre thread starter macrumors regular

    Joined:
    Jun 22, 2006
  5. McGarvels macrumors 6502

    McGarvels

    Joined:
    Nov 10, 2006
    Location:
    Irvine, CA
    #5
    are you by chance connecting your iPhone through an external USB hub? Mine wouldn't show up when I was using mine and then checking through the documentation provided with the iPhone it said it was better to plug it straight into the computer seeing as some USB hubs do not have enough power (this was probably my own fault since I don't plug in the AC adaptor I have for the hub). Anyways, besides that I don't have another guess. Hope you figure it out.

    Cheers
     
  6. Canuck4 macrumors 6502a

    Canuck4

    Joined:
    Jul 31, 2007
    #6
    Yes, good thought above.
    Check your USB cable.
    Does it charge the phone when you connect the usb plug? Does your computer recognize the iphone when you first plug it in?
    Is the phone activated? Did it ever work before? Did you try a different USB port, different PC.
     

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