iTunes can't see my ipod

Discussion in 'iPod touch' started by jhatter, Jul 21, 2011.

  1. jhatter macrumors newbie

    Joined:
    Jul 11, 2011
    #1
    I have just got a new macbook pro, everything was working fine on my old G4. The first time I plugged in my ipod iTunes couldn't see my ipod but iphoto could.

    Please don't say I've got to restore my ipod :eek:

    Any suggestions please. I have tried restarting everything, reinstalling latest software etc. I have tried different USB ports to connect the ipod....

    OS X10.6.8 / itunes 10.4 / iOS 4.3
     
  2. jonrando macrumors 6502a

    Joined:
    Jun 22, 2011
    #2
    If you have another computer, try restoring your iPod on that one, then plugging it in to your MacBook Pro.
     
  3. jhatter thread starter macrumors newbie

    Joined:
    Jul 11, 2011
    #3
    Thanks for your reply, but unfortunately I can't use my old PowerBook any longer.
     
  4. jonrando macrumors 6502a

    Joined:
    Jun 22, 2011
    #4
    I suggest bringing in both your iPod and Mac to an Apple Store and see if they can help you out.
     
  5. jhatter thread starter macrumors newbie

    Joined:
    Jul 11, 2011
    #6
    There was an iphone software update that I didn't do because I don't own an iphone. This also sorted the problem with my ipod, which was a known issue.
     

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