itunes card error

[hhhhhhhhhh]

when i enter the code for my itunes card i bought today it says the code was not valid. Where can you go for help. Is it possible to return the card?

 

[mac88]

I've read that some stores will not take the card back and offer a refund because of rampant scamming. Email Apple and see if they will credit your account. Good luck.

 

[JediMeister]

Go to www.apple.com/support/itunes and use the links in the customer service section to email the iTunes store support folks about it.

 

[mattydee87]

Did you enter the code in all caps? You would think it wouldn't matter these days, but with iTunes cards it does and many a time they haven't worked for me and that was why.

 

[Mlrollin91]

I know this may sound weird but I had the same problem when I would enter the code and hit the enter key. Are you doing that or clicking the enter/redeem button?