itunes card error

Discussion in 'Mac Apps and Mac App Store' started by hhhhhhhhhh, Feb 20, 2010.

  1. hhhhhhhhhh macrumors newbie

    Joined:
    Feb 20, 2010
    #1
    when i enter the code for my itunes card i bought today it says the code was not valid. Where can you go for help. Is it possible to return the card?
     
  2. mac88 macrumors 6502

    Joined:
    Aug 7, 2008
    Location:
    Boston, MA.
    #2
    I've read that some stores will not take the card back and offer a refund because of rampant scamming. Email Apple and see if they will credit your account. Good luck.
     
  3. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #3
  4. mattydee87 macrumors regular

    Joined:
    Aug 22, 2008
    #4
    Did you enter the code in all caps? You would think it wouldn't matter these days, but with iTunes cards it does and many a time they haven't worked for me and that was why.
     
  5. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    I know this may sound weird but I had the same problem when I would enter the code and hit the enter key. Are you doing that or clicking the enter/redeem button?
     

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