itunes card error

Discussion in 'Mac Apps and Mac App Store' started by hhhhhhhhhh, Feb 20, 2010.

  1. hhhhhhhhhh macrumors newbie

    Feb 20, 2010
    when i enter the code for my itunes card i bought today it says the code was not valid. Where can you go for help. Is it possible to return the card?
  2. mac88 macrumors 6502

    Aug 7, 2008
    Boston, MA.
    I've read that some stores will not take the card back and offer a refund because of rampant scamming. Email Apple and see if they will credit your account. Good luck.
  3. JediMeister macrumors 68040

    Oct 9, 2008
  4. mattydee87 macrumors regular

    Aug 22, 2008
    Did you enter the code in all caps? You would think it wouldn't matter these days, but with iTunes cards it does and many a time they haven't worked for me and that was why.
  5. Mlrollin91 macrumors G5


    Nov 20, 2008
    Ventura County
    I know this may sound weird but I had the same problem when I would enter the code and hit the enter key. Are you doing that or clicking the enter/redeem button?

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