I tried to search a similar situation, but could not find one exactly like this.
I was not alerted by Apple that my itunes account had been compromised, but I noticed it on my debit card when I was checking my online bank account.
When I logged into itunes, I could not see the purchases that were made at all. I quickly changed passwords and deleted my cc account info from itunes and contacted apple. I had 2 charges for about $46 at this time (yesterday).
Today I received a reply from Apple saying "I located the account that made these purchases. To prevent further purchasing, I have disabled this account that is using your credit card and have disallowed your card from being used on the iTunes Store. " The Apple rep also pointed out another charge that was made today and said he would credit all of these charges.
Does anyone know what could be going on? Apparently someone is using my debit card with their itunes? The itunes charges are the only fraudulent charges I have encountered over the past few days. What if I wanted to press charges or something against this account? Surely Apple wouldn't take something like this so lightly?
I suppose my best bet would be to close out my debit card.
My main concern is this: do you think this is a problem on itunes' end, or did someone get my cc number and it's completely separate? I'd imagine they would be using my card for other things, but who knows? If anyone has experienced anything similar, feedback would be appreciated.
Thanks!
I was not alerted by Apple that my itunes account had been compromised, but I noticed it on my debit card when I was checking my online bank account.
When I logged into itunes, I could not see the purchases that were made at all. I quickly changed passwords and deleted my cc account info from itunes and contacted apple. I had 2 charges for about $46 at this time (yesterday).
Today I received a reply from Apple saying "I located the account that made these purchases. To prevent further purchasing, I have disabled this account that is using your credit card and have disallowed your card from being used on the iTunes Store. " The Apple rep also pointed out another charge that was made today and said he would credit all of these charges.
Does anyone know what could be going on? Apparently someone is using my debit card with their itunes? The itunes charges are the only fraudulent charges I have encountered over the past few days. What if I wanted to press charges or something against this account? Surely Apple wouldn't take something like this so lightly?
I suppose my best bet would be to close out my debit card.
My main concern is this: do you think this is a problem on itunes' end, or did someone get my cc number and it's completely separate? I'd imagine they would be using my card for other things, but who knows? If anyone has experienced anything similar, feedback would be appreciated.
Thanks!