iTunes could not back up the iPhone because there is not enough free space on this computer to save

Discussion in 'macOS' started by tkwolf, Sep 17, 2016.

  1. tkwolf macrumors 6502

    Joined:
    Apr 11, 2012
    #1
    iTunes could not back up the iPhone because there is not enough free space on this computer to save the back up
    [​IMG]

    I have more than enough free space though
    34 GB of Free space on my iPhone
    745 free space on my iMac.

    I can't back up no matter what.
     
  2. tkwolf thread starter macrumors 6502

    Joined:
    Apr 11, 2012
  3. tkwolf thread starter macrumors 6502

    Joined:
    Apr 11, 2012
    #3
    Hi guys, anyone who has encountered the same issue? Up for visibility
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Run the command below in Terminal and give it a couple minutes to complete, then post the output here for us to look at. It will show how much space is being used on the drive, including hidden and system files. Also tell us the size of the drive.

    Code:
    sudo du -d 1 -x -c -g /
     
  5. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #5
    I'm having the same issue. Neither my iPad nor my 7+ will backup; both devices are 256GB with about 200GB used, but I have more than 1TB available on my iMac ...

    1 /.abackblaze
    1 /.bzvol
    1 /.DocumentRevisions-V100
    1 /.fseventsd
    0 /.PKInstallSandboxManager-SystemSoftware
    2 /.Spotlight-V100
    0 /.Trashes
    0 /.vol
    39 /Applications
    1 /bin
    0 /cores
    1 /dev
    1 /home
    13 /Library
    1 /net
    0 /Network
    7 /private
    1 /sbin
    9 /System
    1810 /Users
    1 /usr
    1 /Volumes
    1877 /
    1877 total​
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Assuming you have a 3TB drive then (?), I don't see anything wrong. Looks like you would have plenty of room to backup.
     
  7. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #7
    Right. And yet, neither the iPad nor the iPhone 7+ are able to backup. iTunes continues to give the 'not enough space' message ...
     
  8. komatsu macrumors 6502

    Joined:
    Sep 19, 2010
    #8
  9. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #9
    But if I do that, my health data won't be backed up - the health data is the only thing I'm interested in backing up. :) I have a launch day Apple Watch, which means I've got a year and a half of activity rings and achievements, which I don't want to lose! Nothing else really matters, because it's all backed up in some other way (pics are iCloud Photos, music is iCloud plus Apple Music, both are backed up completely to an iMac which is itself backed up to Time Machine, Backblaze (online backups) and quarterly Carbon Copy Cloner backups. So, yeah - the health data is the only thing I need to backup on the phone, and the only way it will backup is with encryption turned on.
     
  10. skinuca macrumors member

    skinuca

    Joined:
    Jun 15, 2005
    Location:
    New York City
    #10
    Did anyone find a suitable solution for this? I am having the same problem. I also have plenty of space: more than 2x the total capacity of the iPhone free on my new MBP.
     
  11. macrlz9 macrumors 6502

    macrlz9

    Joined:
    Dec 6, 2003
    Location:
    Long Island, NY
    #11
    Maybe try turning encrypted backups off, complete a backup. Then turn encrypted backup back on? As long as you don't erase your iOS device, your health data won't go anywhere...

    Also, if you backup via iCloud, your health data is saved that way as well.
     
  12. mavis macrumors 68040

    mavis

    Joined:
    Jul 30, 2007
    Location:
    Tokyo, Japan
    #12
    Thanks for the reply! Actually, Apple fixed this bug some time ago, so everything is working now! Aside from the fact that some notifications seem to disrupt my sync, anyway - but at least it works in airplane mode.
     
  13. skinuca macrumors member

    skinuca

    Joined:
    Jun 15, 2005
    Location:
    New York City
    #13
    I have not turned off the encryption, as i want all of the data to back up. The bug is not fixed for me, it is a strange one. I can of course back up to iCloud, but would rather not pay extra (though i am) for a backup when i have plenty of space and the discipline to do it to my own machine.

    I am over the 5gb space for backups and not quite sure why even with the iCloud Photo Library turned off. I assume most of the space in is messages and due to pictures and the like stored there. I can kill those, but would rather not. I adde the 12 bucks a year so it is backing up to iCloud. However, I still want a local backup. Just an annoying bug, not a critical one.
     
  14. johnadams1776 macrumors newbie

    Joined:
    Feb 10, 2017
    #14
    This is the same problem I have. The free space on my hard drive is more than triple the total capacity of my phone.
     

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