iTunes could not connect to this iPhone. You do not have permissions

Discussion in 'iPhone Tips, Help and Troubleshooting' started by trusk, Feb 26, 2013.

  1. trusk, Feb 26, 2013
    Last edited: Feb 26, 2013

    trusk macrumors newbie

    Feb 26, 2013
    Environment: iPhone 4s 6.1.2
    Mac Mini 10.8.3
    Macbook Air 10.8.2
    When I connect my iPhone to my Mini I get the error from the title.
    1. It only happens on one machine (my main mac mini). On my Air it works ok, and on my work Windows machine also OK
    2. Happened only after I updated to 6.1.1
    3. iPhone is visible to iTunes only if in DFU mode
    4. I've done the iTunes troubleshooting
    5. I've completely removed iTunes with CleanMyMac and reinstalled
    6. I've connected the phone with a different cable and to a different USB
    7. I've restarted both my mac and hard restarted the iPhone
    8. I've setup a clean iOS with no restore from backup
    Nothing helps.... So.... Help?!
  2. Applerepknowit macrumors newbie

    Feb 26, 2013
    Permissions Issue on Mac

    Its not the iPad .. check your permissions on your Mac.. or

    to test create a new user on Mac and run iTunes from that..
  3. trusk thread starter macrumors newbie

    Feb 26, 2013
    Done and done. Same thing, even for new user.
  4. GGJstudios macrumors Westmere


    May 16, 2008
    In most cases, app removal software doesn't do a thorough job of finding and removing files/folders related to deleted apps. For more information, read this and this. If you just want to delete the app, drag the .app file to the trash. No other software needed. If you want to completely remove all associated files/folders, no removal apps will do the job.

    The most effective method for complete app removal is manual deletion:

    I would not recommend CleanMyMac, based on the number of complaints that have been posted in this forum and elsewhere. As an example: CleanMyMac cleaned too much. Here's a recent example. While you may not have experienced problems yet, enough people have that it's wise to avoid it, especially since there are free alternatives that have better reputations, such as Onyx.

    You don't need "cleaner" or "maintenance" apps to keep your Mac running well, and some of these apps can do more harm than good. Most only remove files/folders or unused languages or architectures, which does nothing more than free up some drive space, with the risk of deleting something important in the process.

    These apps will not make your Mac run faster or more efficiently, since having stuff stored on a drive does not impact performance, unless you're running out of drive space. In fact, deleting some caches can hurt performance, rather than help it, since more system resources are used and performance suffers while each cache is being rebuilt.

    Many of these tasks should only be done selectively to troubleshoot specific problems, not en masse as routine maintenance.

    Mac OS X does a good job of taking care of itself, without the need for 3rd party software. Among other things, it has its own maintenance scripts that run silently in the background on a daily, weekly and monthly basis, without user intervention.

  5. trusk thread starter macrumors newbie

    Feb 26, 2013
    I totally Agree with what you are saying, but it was the only way I could completely remove iTunes to be reinstalled. I will try today your method to completely remove iTunes. Otherwise I'll have to reinstall OSX.

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