iTunes could not restore the iPhone "XXX" because the backup session failed.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Sinnerman49, Jan 12, 2011.

  1. Sinnerman49 macrumors member

    Joined:
    Oct 9, 2008
    #1
    Had an iphone 4 since launch, was always able to backup and restore with no issues until yesterday.

    I backed up my phone, and took it to the apple store to have them replace it because of a rattling inside the phone. They activated it, and told me to go home and restore it.

    I plugged it in, and tried to restore from my most recent backup and got the error message above.

    So I copied the restore folder over to my wife's laptop, and was able to restore it from there.

    I deleted the backups folder from the MySync folder, and plugged my new phone into my laptop. I created a brand-new backup and tried to restore, and I get the same results.

    I have an ASUS U50F laptop, and like I said, I never had any issues until I got a brand new phone, which leads me to believe that it's not a hardware issue. I re-installed iTunes and all apple software to no avail (latest version)

    My previous iPhone was jailbroken, however before I brought it in, I backed it up, updated to the latest firmware (thus un-jailbreaking it), and then restored it successfully from my backup.

    Any suggestions? The only topics I can find on this error are from way back when iO4 came out....
     
  2. Sinnerman49 thread starter macrumors member

    Joined:
    Oct 9, 2008
  3. Sinnerman49 thread starter macrumors member

    Joined:
    Oct 9, 2008

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