Itunes could not...

[and.sleepless]

Itunes could not connect to the Itunes store. The network connection timed out.

So, I should I solve this. I tried uninstalling and installing and turning off all spy ware and fire walls.

Do any of you know how to fix this?

* Heres my diagnostics results *

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
OEM OEM
iTunes 9.1.1.12
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.1.3
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (214.3)

iTunes Serial Number 83D106A40326FDC1

Current user is an administrator.
The current local date and time is 2010-05-23 00:02:35.
iTunes is not running in safe mode.

Video Display Information

Radeon X1300/X1550 Series
Radeon X1300/X1550 Series Secondary


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.1.1.12 is currently running.
iTunesHelper 9.1.1.12 is currently running.
Apple Mobile Device service 3.0.1.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {0315F0C1-AEE8-433F-9D0F-E75C6830A19D}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.1.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat May 22 23:56:50 2010

Lease Expires: Sun May 23 23:56:50 2010

DNS Servers: 192.168.2.1
192.168.2.1

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:5555
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-04-26 19:24:19.

Thanks, Bruce

 

[Darwin]

Just one thing I noticed:

HTTP Proxy: 127.0.0.1:5555

What software have you got there monitoring web traffic?

Connecting to the iTunes store is basically like surfing a website so I make the assumption that it might be related to the problem.

 

[and.sleepless]

Just one thing I noticed:



What software have you got there monitoring web traffic?

Connecting to the iTunes store is basically like surfing a website so I make the assumption that it might be related to the problem.

I'm not sure what you mean. I use Firefox could that be the problem?

 

[Darwin]

If you aren't aware of this setting then it seems that some Malware has altered your settings so that it can push all your web traffic to it.

If you can remove this setting from your general network settings that might fix iTunes being able to connect. However since your system has been compromised you could have bigger problems still lurking which would then require a system wipe to get straight again.

 

[and.sleepless]

Yikes, but thanks for the help.

 

[and.sleepless]

If some malware altered the settings and is monitoring web traffic is all devices connected to my wireless network compromised?

 

[Darwin]

If some malware altered the settings and is monitoring web traffic is all devices connected to my wireless network compromised?

Since its on the machine it will only be monitoring traffic coming in and out of that machine. It might be a good idea to check out the other devices just to be safe.

 

[and.sleepless]

This is the only computer in my house, but I'm getting an Ipad on the 28th. I just wanted to be sure that my connection isn't compromised when I'm on the Ipad on my network.

 

[Darwin]

The iPad shouldn't be affected. If that is the only computer on the network so long as you deal with that machine there shouldn't be any unknown problems.