iTunes crashes everytime i attempt to sync with message "searching for movie in file"

Discussion in 'Mac Basics and Help' started by Frohike, Dec 4, 2009.

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  1. Frohike, Dec 4, 2009

    Frohike macrumors regular

    Joined:
    Feb 28, 2007
    Location:
    Kent, England
    #1
    I've been attempting to sync my iPod touch for a while now, everytime I do it crashes just as it begins the actual sync section.

    Only recently i noticed the error message "searching for movie data in file..." I have searched through finder and my external harddrives and time machine and this file doesn't actually exist.

    The error message does have a cancel and a search button on it but i am unable to press them as all i get is the spinning pinwheel of death when i hover over the itunes window.

    It's really really frustrating is there a way of telling itunes not to looking or sync this file before i actually sync my ipod.

    A little help would be much appreciated!
    Frohike
     
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  2. Frohike, Dec 5, 2009

    Frohike thread starter macrumors regular

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    Kent, England
    #2
    bump
     
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  3. Maximara, Dec 5, 2009

    Maximara macrumors member

    Maximara

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    Jun 16, 2008
    #3
    Bumps are not going to help get a faster response especially when you are asking the question in the wrong forum :mad:

    Back to the problem at hand.
    First order of business it to run good old Disk fix aid and fix any messed up permissions.
    Second go through the preferences folder as a this may be the result of a preference being corrupted.
    Third if that doesn't work try rebooting while holding the shift key down and see if iTune will behave itself. If it does it is time to go looking through the Libraries folder for some forgotten add on that is causing the problem.

    Hope this helps.
     
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  4. Frohike, Dec 5, 2009

    Frohike thread starter macrumors regular

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    Kent, England
    #4
    Will try this and get back to ya!
    Thanks! And sorry about the annoying bump/wrong forum thing!
     
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  5. Frohike, Dec 5, 2009

    Frohike thread starter macrumors regular

    Joined:
    Feb 28, 2007
    Location:
    Kent, England
    #5
    Verify disk did come up with an issue but repairing it didn't resolve my iTunes issue...
    When you say go through preferences, what exactly do you mean? I mean what am i looking for in preferences? How can i tell if they are corrupted or not and how do i rectify them?

    Thanks for the help
     
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