iTunes crashes right after launch

[007bond]

on the 8.2.1 which i finaly downloaded yesterday, iTunes constantly crashes and i cant even get to play a song or sync my phone. what should i do?

 

[jackiecanev2]

Wirelessly posted (BB 8900: BlackBerry8900/4.6.1.250 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/301)

Redownload and reinstall?

 

[007bond]

I did try a reinstall but I get the same problem. It just beachballs on me like before the reinstall.

 

[JediMeister]

If a reinstall didn't fix it, its something external to the application. Consider this and this. If I had to guess, I would suspect a problem with the iTunes Library.itl file.

 

[007bond]

If a reinstall didn't fix it, its something external to the application. Consider this and this. If I had to guess, I would suspect a problem with the iTunes Library.itl file.

should i delete the library file then scan for music in itunes?

ok never mind it did not work it still crashed after the itl was moved. im not sure what to do now. i dont have any plugins or apps open(other than safari) should i call applecare?

 

[JediMeister]

Did you try the test user account or try the system-wide troubleshooting steps? Alternatively there is this other link which has steps for completely removing iTunes/QuickTime which may not have been done the first time around if you just used Add/Remove Programs for XP or Programs and Features on Vista.

 

[007bond]

I'm on OS X leopard. Xp and vista support is all apple has for crashing

 

[JediMeister]

Ok, that changes things a bit. Sorry to go off on a long tangent there. There are steps for removing all the iTunes related files (except the music and library) from a computer running Mac OS. Have you tried these?

 

[jpan08]

i have the same problem. everytime i launch the app i get the pinwheel for a while and i let it sit there and its functional, but anytime i add a song or plug in an ipod it goes back to the pinwheel and does not respond. apple mess things up with the new update?

 

[007bond]

i have the same problem. everytime i launch the app i get the pinwheel for a while and i let it sit there and its functional, but anytime i add a song or plug in an ipod it goes back to the pinwheel and does not respond. apple mess things up with the new update?

thank you someone with the same problem. i held off on the 8.2.1 update but as soon as i installed it the problem occurred. mine starts functioning as well if i let it stay open for about half an hour. have you contacted apple care yet?

 

[HBOC]

thats wierd. I have 8.2.1 (6) and have no problems. I haven't tried plugging in my iphone, though, however.