Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Itunes crashing for no reason

P

Pricey0207

macrumors newbie
Original poster
Jun 17, 2013
1
0
Hey, just wondering if anyone can give me a hand here...My iTunes keeps crashing when im listening to music or adding music to the library using cmd+o or by copying it directly into the file system. I have seen others post the crash log with successful replies. Just wondering if anyone can do the same for me as I have no idea where to begin with this stuff!


Date/Time: 2013-06-17 17:47:21 +0100
OS Version: 10.8.4 (Build 12E55)
Architecture: x86_64
Report Version: 11

Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Version: 11.0.4 (11.0.4)
Build Version: 1
Project Name: iTunes
Source Version: 1104004001000000
Parent: launchd [151]

PID: 1952
Event: hang
Duration: 0.99s
Steps: 10 (100ms sampling interval)

Hardware model: MacBookPro9,2
Active cpus: 4
Free pages: 283864 pages (-1230)
Pageins: 0 pages
Pageouts: 0 pages


Process: iTunes [1952]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Architecture: x86_64
Parent: launchd [151]
UID: 501
Task size: 29569 pages
CPU Time: 0.002s

Thread 0x442cf DispatchQueue 1 priority 47
10 ??? (iTunes + 1875264) [0x104356d40]
10 ??? (iTunes + 1875627) [0x104356eab]
10 -[NSApplication run] + 517 (AppKit) [0x7fff884b91a3]
10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff884c1df2]
10 _DPSNextEvent + 685 (AppKit) [0x7fff884c2533]
10 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8cb82ae3]
10 ReceiveNextEventCommon + 356 (HIToolbox) [0x7fff8cb82c52]
10 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8cb82eb4]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 789 (CoreFoundation) [0x7fff8eabd7f5]
10 __CFRunLoopDoSources0 + 245 (CoreFoundation) [0x7fff8ea9a455]
10 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8ea9ab31]
10 ??? (iTunes + 338689) [0x1041dfb01]
10 ??? (iTunes + 338852) [0x1041dfba4]
10 ??? (iTunes + 339178) [0x1041dfcea]
10 ??? (iTunes + 1572472) [0x10430ce78]
10 ??? (iTunes + 1572566) [0x10430ced6]
10 ??? (iTunes + 1572830) [0x10430cfde]
10 ??? (iTunes + 339957) [0x1041dfff5]
10 ??? (iTunes + 1572947) [0x10430d053]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x442dc DispatchQueue 2 priority 49
10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff8a6f79ee]
10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8952cd16]
*10 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]

Thread 0x442e5 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x442ea priority 56
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 107856) [0x1041a7550]
10 ??? (iTunes + 109465) [0x1041a7b99]
10 ??? (iTunes + 110804) [0x1041a80d4]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x442eb priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 __select + 10 (libsystem_kernel.dylib) [0x7fff8952c322]
*10 ??? (mach_kernel + 3580832) [0xffffff800056a3a0]

Thread 0x442ed priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 260539) [0x1041cc9bb]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x4430d priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1521241) [0x104300659]
10 ??? (iTunes + 1521427) [0x104300713]
10 ??? (iTunes + 260323) [0x1041cc8e3]
10 ??? (iTunes + 110804) [0x1041a80d4]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x4430e priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 1514587) [0x1042fec5b]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x4430f priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 11315682) [0x104c579e2]
10 ??? (iTunes + 11315871) [0x104c57a9f]
10 __accept + 10 (libsystem_kernel.dylib) [0x7fff8952b996]
*10 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002ce9c3]
*10 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e16aa]
*10 accept_nocancel + 442 (mach_kernel) [0xffffff800059f96a]
*10 msleep + 116 (mach_kernel) [0xffffff800056a1c4]
*10 ??? (mach_kernel + 3579350) [0xffffff8000569dd6]
*10 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022664e]
*10 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
*10 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
*10 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]

Thread 0x44310 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 11315682) [0x104c579e2]
10 ??? (iTunes + 11315871) [0x104c57a9f]
10 __accept + 10 (libsystem_kernel.dylib) [0x7fff8952b996]
*10 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002ce9c3]
*10 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e16aa]
*10 accept_nocancel + 442 (mach_kernel) [0xffffff800059f96a]
*10 msleep + 116 (mach_kernel) [0xffffff800056a1c4]
*10 ??? (mach_kernel + 3579350) [0xffffff8000569dd6]
*10 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022664e]
*10 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
*10 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
*10 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]

Thread 0x44311 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x44317 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x4431c priority 54
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x4431d priority 54 cpu time 0.002s
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 789 (CoreFoundation) [0x7fff8eabd7f5]
10 __CFRunLoopDoSources0 + 245 (CoreFoundation) [0x7fff8ea9a455]
10 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8ea9ab31]
10 __CFSocketPerformV0 + 1045 (CoreFoundation) [0x7fff8ead9fa5]
10 __AFCConnectionProcessData + 154 (MobileDevice) [0x10a29ea61]
10 __AFCConnectionReceiveOperation + 177 (MobileDevice) [0x10a29eb94]
10 __AFCProcessDataPacket + 118 (MobileDevice) [0x10a29fcb8]
10 AFCReadData + 442 (MobileDevice) [0x10a2a0536]
10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8952cd16]
*10 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]

Thread 0x4432b priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 1514641) [0x1042fec91]
10 ??? (iTunes + 5310966) [0x10469d9f6]
10 ??? (iTunes + 5316016) [0x10469edb0]
10 ??? (iTunes + 5244258) [0x10468d562]
10 ??? (iTunes + 7536313) [0x1048bceb9]
10 ??? (iTunes + 7535540) [0x1048bcbb4]
10 ??? (iTunes + 7536687) [0x1048bd02f]
10 ??? (iTunes + 326972) [0x1041dcd3c]
10 ??? (iTunes + 327385) [0x1041dced9]
10 ??? (iTunes + 323180) [0x1041dbe6c]
10 ??? (iTunes + 260323) [0x1041cc8e3]
10 ??? (iTunes + 110804) [0x1041a80d4]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x44338 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x4434e priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 1588582) [0x104310d66]
10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x44363 priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 3448396) [0x1044d6e4c]
10 ATHostConnectionReadMessage + 607 (AirTrafficHost) [0x1102318e2]
10 ATProcessLinkCopyMessageFromChild + 162 (AirTrafficHost) [0x110232917]
10 __select + 10 (libsystem_kernel.dylib) [0x7fff8952c322]
*10 ??? (mach_kernel + 3580832) [0xffffff800056a3a0]

Thread 0x4442f priority 47
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 1514641) [0x1042fec91]
10 ??? (iTunes + 12237809) [0x104d38bf1]
10 ??? (iTunes + 12246053) [0x104d3ac25]
10 ??? (iTunes + 5660700) [0x1046f301c]
10 ??? (iTunes + 5666753) [0x1046f47c1]
10 ??? (iTunes + 5664966) [0x1046f40c6]
10 ??? (iTunes + 1597066) [0x104312e8a]
10 ??? (iTunes + 1575587) [0x10430daa3]
10 ??? (iTunes + 339957) [0x1041dfff5]
10 ??? (iTunes + 1572947) [0x10430d053]
10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
*10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

Thread 0x44430 priority 48
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 329945) [0x1041dd8d9]
10 ??? (iTunes + 330321) [0x1041dda51]
10 ??? (iTunes + 330420) [0x1041ddab4]
10 ??? (iTunes + 330702) [0x1041ddbce]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x44434 priority 48
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 329945) [0x1041dd8d9]
10 ??? (iTunes + 330321) [0x1041dda51]
10 ??? (iTunes + 330420) [0x1041ddab4]
10 ??? (iTunes + 330702) [0x1041ddbce]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x4451f priority 54
10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
10 ??? (iTunes + 25311) [0x1041932df]
10 ??? (iTunes + 330077) [0x1041dd95d]
10 ??? (iTunes + 5694595) [0x1046fb483]
10 ??? (iTunes + 5695128) [0x1046fb698]
10 ??? (iTunes + 5681998) [0x1046f834e]
10 AFCConnectionProcessOperation + 375 (MobileDevice) [0x10a29f651]
10 AFCConditionWait + 136 (MobileDevice) [0x10a2a12f8]
10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
*10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

Thread 0x44596 priority 47
10 start_wqthread + 13 (libsystem_c.dylib) [0x7fff836401d1]
10 _pthread_wqthread + 412 (libsystem_c.dylib) [0x7fff83655d13]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8952c6d6]
*10 ??? (mach_kernel + 3910896) [0xffffff80005bacf0]

Thread 0x44597 priority 47
10 start_wqthread + 13 (libsystem_c.dylib) [0x7fff836401d1]
10 _pthread_wqthread + 412 (libsystem_c.dylib) [0x7fff83655d13]
10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8952c6d6]
*10 ??? (mach_kernel + 3910896) [0xffffff80005bacf0]
 
mine's hanging up with the beachball a lot-- has been since the recent update. i called support, did a reinstall and opened it in safe mode, then back to regular mode and it was fixed. so i hung up.

the next day it was doing the same thing. no idea.
 
davideotape said:
mine's hanging up with the beachball a lot-- has been since the recent update. i called support, did a reinstall and opened it in safe mode, then back to regular mode and it was fixed. so i hung up.

the next day it was doing the same thing. no idea.
Click to expand...

Same thing happening to me!
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back