Itunes crashing for no reason

Discussion in 'Mac Apps and Mac App Store' started by Pricey0207, Jun 17, 2013.

  1. Pricey0207 macrumors newbie

    Joined:
    Jun 17, 2013
    #1
    Hey, just wondering if anyone can give me a hand here...My iTunes keeps crashing when im listening to music or adding music to the library using cmd+o or by copying it directly into the file system. I have seen others post the crash log with successful replies. Just wondering if anyone can do the same for me as I have no idea where to begin with this stuff!


    Date/Time: 2013-06-17 17:47:21 +0100
    OS Version: 10.8.4 (Build 12E55)
    Architecture: x86_64
    Report Version: 11

    Command: iTunes
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Version: 11.0.4 (11.0.4)
    Build Version: 1
    Project Name: iTunes
    Source Version: 1104004001000000
    Parent: launchd [151]

    PID: 1952
    Event: hang
    Duration: 0.99s
    Steps: 10 (100ms sampling interval)

    Hardware model: MacBookPro9,2
    Active cpus: 4
    Free pages: 283864 pages (-1230)
    Pageins: 0 pages
    Pageouts: 0 pages


    Process: iTunes [1952]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Architecture: x86_64
    Parent: launchd [151]
    UID: 501
    Task size: 29569 pages
    CPU Time: 0.002s

    Thread 0x442cf DispatchQueue 1 priority 47
    10 ??? (iTunes + 1875264) [0x104356d40]
    10 ??? (iTunes + 1875627) [0x104356eab]
    10 -[NSApplication run] + 517 (AppKit) [0x7fff884b91a3]
    10 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 (AppKit) [0x7fff884c1df2]
    10 _DPSNextEvent + 685 (AppKit) [0x7fff884c2533]
    10 BlockUntilNextEventMatchingListInMode + 62 (HIToolbox) [0x7fff8cb82ae3]
    10 ReceiveNextEventCommon + 356 (HIToolbox) [0x7fff8cb82c52]
    10 RunCurrentEventLoopInMode + 209 (HIToolbox) [0x7fff8cb82eb4]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 789 (CoreFoundation) [0x7fff8eabd7f5]
    10 __CFRunLoopDoSources0 + 245 (CoreFoundation) [0x7fff8ea9a455]
    10 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8ea9ab31]
    10 ??? (iTunes + 338689) [0x1041dfb01]
    10 ??? (iTunes + 338852) [0x1041dfba4]
    10 ??? (iTunes + 339178) [0x1041dfcea]
    10 ??? (iTunes + 1572472) [0x10430ce78]
    10 ??? (iTunes + 1572566) [0x10430ced6]
    10 ??? (iTunes + 1572830) [0x10430cfde]
    10 ??? (iTunes + 339957) [0x1041dfff5]
    10 ??? (iTunes + 1572947) [0x10430d053]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x442dc DispatchQueue 2 priority 49
    10 _dispatch_mgr_thread + 54 (libdispatch.dylib) [0x7fff8a6f79ee]
    10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8952cd16]
    *10 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]

    Thread 0x442e5 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x442ea priority 56
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 107856) [0x1041a7550]
    10 ??? (iTunes + 109465) [0x1041a7b99]
    10 ??? (iTunes + 110804) [0x1041a80d4]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x442eb priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 __select + 10 (libsystem_kernel.dylib) [0x7fff8952c322]
    *10 ??? (mach_kernel + 3580832) [0xffffff800056a3a0]

    Thread 0x442ed priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 260539) [0x1041cc9bb]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x4430d priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1521241) [0x104300659]
    10 ??? (iTunes + 1521427) [0x104300713]
    10 ??? (iTunes + 260323) [0x1041cc8e3]
    10 ??? (iTunes + 110804) [0x1041a80d4]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x4430e priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 1514587) [0x1042fec5b]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x4430f priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 11315682) [0x104c579e2]
    10 ??? (iTunes + 11315871) [0x104c57a9f]
    10 __accept + 10 (libsystem_kernel.dylib) [0x7fff8952b996]
    *10 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002ce9c3]
    *10 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e16aa]
    *10 accept_nocancel + 442 (mach_kernel) [0xffffff800059f96a]
    *10 msleep + 116 (mach_kernel) [0xffffff800056a1c4]
    *10 ??? (mach_kernel + 3579350) [0xffffff8000569dd6]
    *10 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022664e]
    *10 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
    *10 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
    *10 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]

    Thread 0x44310 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 11315682) [0x104c579e2]
    10 ??? (iTunes + 11315871) [0x104c57a9f]
    10 __accept + 10 (libsystem_kernel.dylib) [0x7fff8952b996]
    *10 hndl_unix_scall64 + 19 (mach_kernel) [0xffffff80002ce9c3]
    *10 unix_syscall64 + 522 (mach_kernel) [0xffffff80005e16aa]
    *10 accept_nocancel + 442 (mach_kernel) [0xffffff800059f96a]
    *10 msleep + 116 (mach_kernel) [0xffffff800056a1c4]
    *10 ??? (mach_kernel + 3579350) [0xffffff8000569dd6]
    *10 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022664e]
    *10 thread_block_reason + 300 (mach_kernel) [0xffffff800022db8c]
    *10 ??? (mach_kernel + 190657) [0xffffff800022e8c1]
    *10 machine_switch_context + 366 (mach_kernel) [0xffffff80002b47fe]

    Thread 0x44311 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x44317 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x4431c priority 54
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x4431d priority 54 cpu time 0.002s
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 789 (CoreFoundation) [0x7fff8eabd7f5]
    10 __CFRunLoopDoSources0 + 245 (CoreFoundation) [0x7fff8ea9a455]
    10 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 (CoreFoundation) [0x7fff8ea9ab31]
    10 __CFSocketPerformV0 + 1045 (CoreFoundation) [0x7fff8ead9fa5]
    10 __AFCConnectionProcessData + 154 (MobileDevice) [0x10a29ea61]
    10 __AFCConnectionReceiveOperation + 177 (MobileDevice) [0x10a29eb94]
    10 __AFCProcessDataPacket + 118 (MobileDevice) [0x10a29fcb8]
    10 AFCReadData + 442 (MobileDevice) [0x10a2a0536]
    10 kevent + 10 (libsystem_kernel.dylib) [0x7fff8952cd16]
    *10 ??? (mach_kernel + 3471808) [0xffffff800054f9c0]

    Thread 0x4432b priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 1514641) [0x1042fec91]
    10 ??? (iTunes + 5310966) [0x10469d9f6]
    10 ??? (iTunes + 5316016) [0x10469edb0]
    10 ??? (iTunes + 5244258) [0x10468d562]
    10 ??? (iTunes + 7536313) [0x1048bceb9]
    10 ??? (iTunes + 7535540) [0x1048bcbb4]
    10 ??? (iTunes + 7536687) [0x1048bd02f]
    10 ??? (iTunes + 326972) [0x1041dcd3c]
    10 ??? (iTunes + 327385) [0x1041dced9]
    10 ??? (iTunes + 323180) [0x1041dbe6c]
    10 ??? (iTunes + 260323) [0x1041cc8e3]
    10 ??? (iTunes + 110804) [0x1041a80d4]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x44338 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x4434e priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 1588582) [0x104310d66]
    10 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8eacbdd1]
    10 CFRunLoopRunSpecific + 290 (CoreFoundation) [0x7fff8eabd0e2]
    10 __CFRunLoopRun + 1078 (CoreFoundation) [0x7fff8eabd916]
    10 __CFRunLoopServiceMachPort + 195 (CoreFoundation) [0x7fff8eab8233]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x44363 priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 3448396) [0x1044d6e4c]
    10 ATHostConnectionReadMessage + 607 (AirTrafficHost) [0x1102318e2]
    10 ATProcessLinkCopyMessageFromChild + 162 (AirTrafficHost) [0x110232917]
    10 __select + 10 (libsystem_kernel.dylib) [0x7fff8952c322]
    *10 ??? (mach_kernel + 3580832) [0xffffff800056a3a0]

    Thread 0x4442f priority 47
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 1514641) [0x1042fec91]
    10 ??? (iTunes + 12237809) [0x104d38bf1]
    10 ??? (iTunes + 12246053) [0x104d3ac25]
    10 ??? (iTunes + 5660700) [0x1046f301c]
    10 ??? (iTunes + 5666753) [0x1046f47c1]
    10 ??? (iTunes + 5664966) [0x1046f40c6]
    10 ??? (iTunes + 1597066) [0x104312e8a]
    10 ??? (iTunes + 1575587) [0x10430daa3]
    10 ??? (iTunes + 339957) [0x1041dfff5]
    10 ??? (iTunes + 1572947) [0x10430d053]
    10 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8952a686]
    *10 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff8000213030]

    Thread 0x44430 priority 48
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 329945) [0x1041dd8d9]
    10 ??? (iTunes + 330321) [0x1041dda51]
    10 ??? (iTunes + 330420) [0x1041ddab4]
    10 ??? (iTunes + 330702) [0x1041ddbce]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x44434 priority 48
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 329945) [0x1041dd8d9]
    10 ??? (iTunes + 330321) [0x1041dda51]
    10 ??? (iTunes + 330420) [0x1041ddab4]
    10 ??? (iTunes + 330702) [0x1041ddbce]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x4451f priority 54
    10 thread_start + 13 (libsystem_c.dylib) [0x7fff836401e1]
    10 _pthread_start + 327 (libsystem_c.dylib) [0x7fff836537a2]
    10 ??? (iTunes + 25311) [0x1041932df]
    10 ??? (iTunes + 330077) [0x1041dd95d]
    10 ??? (iTunes + 5694595) [0x1046fb483]
    10 ??? (iTunes + 5695128) [0x1046fb698]
    10 ??? (iTunes + 5681998) [0x1046f834e]
    10 AFCConnectionProcessOperation + 375 (MobileDevice) [0x10a29f651]
    10 AFCConditionWait + 136 (MobileDevice) [0x10a2a12f8]
    10 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8952c0fa]
    *10 psynch_cvcontinue + 0 (mach_kernel) [0xffffff80005b5bb0]

    Thread 0x44596 priority 47
    10 start_wqthread + 13 (libsystem_c.dylib) [0x7fff836401d1]
    10 _pthread_wqthread + 412 (libsystem_c.dylib) [0x7fff83655d13]
    10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8952c6d6]
    *10 ??? (mach_kernel + 3910896) [0xffffff80005bacf0]

    Thread 0x44597 priority 47
    10 start_wqthread + 13 (libsystem_c.dylib) [0x7fff836401d1]
    10 _pthread_wqthread + 412 (libsystem_c.dylib) [0x7fff83655d13]
    10 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x7fff8952c6d6]
    *10 ??? (mach_kernel + 3910896) [0xffffff80005bacf0]
     
  2. davideotape macrumors 6502

    Joined:
    Nov 16, 2012
    #2
    mine's hanging up with the beachball a lot-- has been since the recent update. i called support, did a reinstall and opened it in safe mode, then back to regular mode and it was fixed. so i hung up.

    the next day it was doing the same thing. no idea.
     
  3. APPLE-FANATIC macrumors 6502a

    APPLE-FANATIC

    Joined:
    Aug 4, 2012
    Location:
    Texas
    #3
    Same thing happening to me!
     

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