iTunes crashing when adding music

Discussion in 'Mac Apps and Mac App Store' started by mattster42, Apr 22, 2008.

  1. mattster42 macrumors newbie

    Joined:
    Apr 21, 2008
    #1
    I've searched the forums, and I couldn't find a thread that matched mine exactly, so here goes...

    I'm running iTunes 7.6.2 on Leopard on a MacBook with all the latest updates at the time of this post.

    I discovered an mp3 CD I had burned a long time ago on a PC. This CD has music that somehow hadn't made it to the current edition of my iTunes Library, so I tried to add it in. I tried to do it by simply using the "Add to Library" feature, since I have iTunes set to organize my library automatically. This CD had a mixture of mp3, m4a, and m4p files (the m4p files are set to my account, which is activated on my computer).

    As soon as I try to import the contents of the CD, the wheels fall off the whole operation. Halfway through the import, iTunes "quits unexpectedly." I can eventually import the entire collection of music if I do it in small chunks, but iTunes remains unstable after that, and quits periodically doing tasks as simple as switching songs. It also quits every time I try to sync to my 5G iPod.

    I've tried the usual tricks, I've moved the library files to the desktop, I've tried deleting cache files (although I've heard a lot about a com.apple.iTunes file, but can't find it ANYWHERE), I've completely uninstalled/reinstalled iTunes, and the problem remains.

    The only way I've gotten the problem to go away is by using Time Machine to restore my music library to the point before where I imported the music, and replacing the library files with the old one. Then iTunes works like a charm, my iPod resyncs from scratch, and all is well. But as soon as I import the music again, it's over.

    The conclusion that I've come up with is that the music is corrupt. Is there a way to verify this? Or is this an iTunes problem that I can fix?

    I appreciate any and all help. Thanks!

    Here is part of a copy of the report I get when iTunes quits:

    Process: iTunes [755]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 7.6.2 (7.6.2)
    Build Info: iTunes-7620902~2
    Code Type: X86 (Native)
    Parent Process: launchd [117]

    Date/Time: 2008-04-22 09:16:45.380 -0500
    OS Version: Mac OS X 10.5.2 (9C7010)
    Report Version: 6

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000feedbf2f
    Crashed Thread: 6

    Thread 0:
    0 libSystem.B.dylib 0x93db79e6 mach_msg_trap + 10
    1 libSystem.B.dylib 0x93dbf1dc mach_msg + 72
    2 ...ple.CoreServices.CarbonCore 0x96f3ab35 YieldToThread + 478
    3 ...ple.CoreServices.CarbonCore 0x96f3a954 YieldToAnyThread + 18
    4 com.apple.iTunes 0x0027ccb1 0x1000 + 2604209
    5 com.apple.iTunes 0x00078fe6 0x1000 + 491494
    6 com.apple.iTunes 0x0026ae8f 0x1000 + 2530959
    7 com.apple.CoreFoundation 0x921cdb5e CFRunLoopRunSpecific + 4494
    8 com.apple.CoreFoundation 0x921cdd18 CFRunLoopRunInMode + 88
    9 com.apple.HIToolbox 0x952d36a0 RunCurrentEventLoopInMode + 283
    10 com.apple.HIToolbox 0x9538728f GetNextEventMatchingMask + 447
    11 com.apple.HIToolbox 0x95386f96 WNEInternal + 151
    12 com.apple.HIToolbox 0x95386ef5 WaitNextEvent + 54
    13 com.apple.iTunes 0x001c9d72 0x1000 + 1871218
    14 com.apple.iTunes 0x0026c0de 0x1000 + 2535646
    15 com.apple.iTunes 0x0026c790 0x1000 + 2537360
    16 com.apple.iTunes 0x00039fb3 0x1000 + 233395
    17 com.apple.iTunes 0x0026bb4e 0x1000 + 2534222
    18 com.apple.iTunes 0x00002bc2 0x1000 + 7106
    19 com.apple.iTunes 0x00002ae9 0x1000 + 6889

    Thread 1:
    0 libSystem.B.dylib 0x93db79e6 mach_msg_trap + 10
    1 libSystem.B.dylib 0x93dbf1dc mach_msg + 72
    2 com.apple.CoreFoundation 0x921cd0de CFRunLoopRunSpecific + 1806
    3 com.apple.CoreFoundation 0x921cdd18 CFRunLoopRunInMode + 88
    4 com.apple.audio.CoreAudio 0x913ac464 HALRunLoop::OwnThread(void*) + 160
    5 com.apple.audio.CoreAudio 0x913ac300 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    7 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 2:
    0 libSystem.B.dylib 0x93db7a2e semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x93de9dc6 _pthread_cond_wait + 1267
    2 libSystem.B.dylib 0x93e2f8bb pthread_cond_wait + 48
    3 com.apple.iTunes 0x00253292 0x1000 + 2433682
    4 com.apple.iTunes 0x0034077d 0x1000 + 3405693
    5 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    6 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 3:
    0 libSystem.B.dylib 0x93e07b3a select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    2 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 4:
    0 libSystem.B.dylib 0x93db79e6 mach_msg_trap + 10
    1 libSystem.B.dylib 0x93dbf1dc mach_msg + 72
    2 com.apple.CoreFoundation 0x921cd0de CFRunLoopRunSpecific + 1806
    3 com.apple.CoreFoundation 0x921cdd74 CFRunLoopRun + 84
    4 com.apple.iTunes 0x00238e3e 0x1000 + 2326078
    5 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    6 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 5:
    0 libSystem.B.dylib 0x93db79e6 mach_msg_trap + 10
    1 libSystem.B.dylib 0x93dbf1dc mach_msg + 72
    2 ...ple.CoreServices.CarbonCore 0x96f3ab35 YieldToThread + 478
    3 ...ple.CoreServices.CarbonCore 0x96f3f577 SetThreadState + 130
    4 com.apple.iTunes 0x00253bd9 0x1000 + 2436057
    5 com.apple.iTunes 0x003042e6 0x1000 + 3158758
    6 com.apple.iTunes 0x00304514 0x1000 + 3159316
    7 com.apple.iTunes 0x0030fb91 0x1000 + 3206033
    8 com.apple.iTunes 0x0027c910 0x1000 + 2603280
    9 ...ple.CoreServices.CarbonCore 0x96f3f409 CooperativeThread + 309
    10 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    11 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 6 Crashed:
    0 com.apple.iTunes 0x000f2ae1 0x1000 + 989921
    1 com.apple.iTunes 0x00110f47 0x1000 + 1113927
    2 com.apple.iTunes 0x0027c910 0x1000 + 2603280
    3 ...ple.CoreServices.CarbonCore 0x96f3f409 CooperativeThread + 309
    4 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    5 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 7:
    0 libSystem.B.dylib 0x93db7a2e semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x93de9dc6 _pthread_cond_wait + 1267
    2 libSystem.B.dylib 0x93e2f8bb pthread_cond_wait + 48
    3 ...ickTimeComponents.component 0x9044b165 jpegdecompress_MPLoop + 79
    4 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    5 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 8:
    0 libSystem.B.dylib 0x93dbebce __semwait_signal + 10
    1 libSystem.B.dylib 0x93de98cd pthread_cond_wait$UNIX2003 + 73
    2 com.apple.ColorSync 0x94711460 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
    3 com.apple.ColorSync 0x94723d92 CMMConvTask(void*) + 54
    4 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    5 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 9:
    0 libSystem.B.dylib 0x93db7a2e semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x93de9dc6 _pthread_cond_wait + 1267
    2 libSystem.B.dylib 0x93e2f8bb pthread_cond_wait + 48
    3 com.apple.iTunes 0x00253210 0x1000 + 2433552
    4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
    5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
    6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
    7 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    8 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 10:
    0 libSystem.B.dylib 0x93db7a2e semaphore_wait_signal_trap + 10
    1 libSystem.B.dylib 0x93de9dc6 _pthread_cond_wait + 1267
    2 libSystem.B.dylib 0x93e2f8bb pthread_cond_wait + 48
    3 com.apple.iTunes 0x00253210 0x1000 + 2433552
    4 com.apple.iTunes 0x002534c5 0x1000 + 2434245
    5 com.apple.iTunes 0x002535a4 0x1000 + 2434468
    6 com.apple.iTunes 0x0020379d 0x1000 + 2107293
    7 libSystem.B.dylib 0x93de8c55 _pthread_start + 321
    8 libSystem.B.dylib 0x93de8b12 thread_start + 34

    Thread 6 crashed with X86 Thread State (32-bit):
    eax: 0x00f0df3e ebx: 0x00000000 ecx: 0x01e1be7d edx: 0xfeedbeef
    edi: 0x00004b3c esi: 0x01d15800 ebp: 0xb03c5c08 esp: 0xb03c5bf0
    ss: 0x0000001f efl: 0x00010203 eip: 0x000f2ae1 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
    cr2: 0xfeedbf2f
     
  2. mattster42 thread starter macrumors newbie

    Joined:
    Apr 21, 2008

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