Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

reclusive46

macrumors 65816
Original poster
Apr 14, 2011
1,120
62
Canada
Process: iTunes [251]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5b90)
Build Info: iTunes-10509001~1
Code Type: X86-64 (Native)
Parent Process: launchd [111]

Date/Time: 2011-09-04 14:42:38.819 +0100
OS Version: Mac OS X 10.7.1 (11B26)
Report Version: 9

Interval Since Last Report: 489 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 350 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0949D77D-B575-4AD6-9E30-D6FEB3452948

Crashed Thread: 16

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000af5

VM Regions Near 0xaf5:
-->
__TEXT 0000000100aa1000-0000000101a6b000 [ 15.8M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes

Application Specific Information:
objc[251]: garbage collection is OFF

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff9143b4ff RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff91442c21 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff91442aae BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff8a860191 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff8a85fa95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x00007fff8a85c3d6 -[NSApplication run] + 463
11 com.apple.iTunes 0x0000000100aa471d 0x100aa1000 + 14109
12 com.apple.iTunes 0x0000000100aa4570 0x100aa1000 + 13680

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff895867e6 kevent + 10
1 libdispatch.dylib 0x00007fff89d1b60e _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff89d1a19e _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff8b832f2f CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000100ab00b1 0x100aa1000 + 61617
7 libsystem_c.dylib 0x00007fff8828e8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff88291b75 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff89585bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff882922a6 _pthread_cond_wait + 890
2 com.apple.iTunes 0x0000000100ab02a0 0x100aa1000 + 62112
3 com.apple.iTunes 0x0000000100ae3c07 0x100aa1000 + 273415
4 libsystem_c.dylib 0x00007fff8828e8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff88291b75 thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230


Any idea whats wrong? iTunes keeps crashing. It only just started happening.
 

AccieFan

macrumors newbie
Sep 3, 2011
6
0
Scotland, UK
Am having same problem after downloading an iTunes update 4 wks ago. downloaded an 2nd update 2 wks ago and now my laptop pro using leopard won't start - just get a grey screen with apple logo. Have booked an appointment at apple for Thursday to have system restored - hopefully without losing music and doc's.
 

reclusive46

macrumors 65816
Original poster
Apr 14, 2011
1,120
62
Canada
Am having same problem after downloading an iTunes update 4 wks ago. downloaded an 2nd update 2 wks ago and now my laptop pro using leopard won't start - just get a grey screen with apple logo. Have booked an appointment at apple for Thursday to have system restored - hopefully without losing music and doc's.

I'm going to a genius bar this evening. As a similar problem has now happened. Will get back to you in a few hours.
 

AccieFan

macrumors newbie
Sep 3, 2011
6
0
Scotland, UK
Worked out how to start in SafeMode and this seems to have resolved the problem. I tunes works well now and system seems ok.
did nothing other than start in Safe Mode.
Hope you got your issue sorted.:)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.