iTunes Crashing

Discussion in 'MacBook Pro' started by reclusive46, Sep 4, 2011.

  1. reclusive46 macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #1
    Process: iTunes [251]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 10.5 (10.5b90)
    Build Info: iTunes-10509001~1
    Code Type: X86-64 (Native)
    Parent Process: launchd [111]

    Date/Time: 2011-09-04 14:42:38.819 +0100
    OS Version: Mac OS X 10.7.1 (11B26)
    Report Version: 9

    Interval Since Last Report: 489 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 350 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: 0949D77D-B575-4AD6-9E30-D6FEB3452948

    Crashed Thread: 16

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000af5

    VM Regions Near 0xaf5:
    -->
    __TEXT 0000000100aa1000-0000000101a6b000 [ 15.8M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes

    Application Specific Information:
    objc[251]: garbage collection is OFF

    Thread 0:: Dispatch queue: com.apple.main-thread
    0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
    2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
    3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
    4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230
    5 com.apple.HIToolbox 0x00007fff9143b4ff RunCurrentEventLoopInMode + 277
    6 com.apple.HIToolbox 0x00007fff91442c21 ReceiveNextEventCommon + 355
    7 com.apple.HIToolbox 0x00007fff91442aae BlockUntilNextEventMatchingListInMode + 62
    8 com.apple.AppKit 0x00007fff8a860191 _DPSNextEvent + 659
    9 com.apple.AppKit 0x00007fff8a85fa95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
    10 com.apple.AppKit 0x00007fff8a85c3d6 -[NSApplication run] + 463
    11 com.apple.iTunes 0x0000000100aa471d 0x100aa1000 + 14109
    12 com.apple.iTunes 0x0000000100aa4570 0x100aa1000 + 13680

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x00007fff895867e6 kevent + 10
    1 libdispatch.dylib 0x00007fff89d1b60e _dispatch_mgr_invoke + 923
    2 libdispatch.dylib 0x00007fff89d1a19e _dispatch_mgr_thread + 54

    Thread 2:
    0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
    2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
    3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
    4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230
    5 com.apple.CoreFoundation 0x00007fff8b832f2f CFRunLoopRun + 95
    6 com.apple.iTunes 0x0000000100ab00b1 0x100aa1000 + 61617
    7 libsystem_c.dylib 0x00007fff8828e8bf _pthread_start + 335
    8 libsystem_c.dylib 0x00007fff88291b75 thread_start + 13

    Thread 3:
    0 libsystem_kernel.dylib 0x00007fff89585bca __psynch_cvwait + 10
    1 libsystem_c.dylib 0x00007fff882922a6 _pthread_cond_wait + 890
    2 com.apple.iTunes 0x0000000100ab02a0 0x100aa1000 + 62112
    3 com.apple.iTunes 0x0000000100ae3c07 0x100aa1000 + 273415
    4 libsystem_c.dylib 0x00007fff8828e8bf _pthread_start + 335
    5 libsystem_c.dylib 0x00007fff88291b75 thread_start + 13

    Thread 4:
    0 libsystem_kernel.dylib 0x00007fff8958467a mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x00007fff89583d71 mach_msg + 73
    2 com.apple.CoreFoundation 0x00007fff8b81b29c __CFRunLoopServiceMachPort + 188
    3 com.apple.CoreFoundation 0x00007fff8b823a04 __CFRunLoopRun + 1204
    4 com.apple.CoreFoundation 0x00007fff8b823216 CFRunLoopRunSpecific + 230


    Any idea whats wrong? iTunes keeps crashing. It only just started happening.
     
  2. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
  3. AccieFan macrumors newbie

    Joined:
    Sep 3, 2011
    Location:
    Scotland, UK
    #3
    Am having same problem after downloading an iTunes update 4 wks ago. downloaded an 2nd update 2 wks ago and now my laptop pro using leopard won't start - just get a grey screen with apple logo. Have booked an appointment at apple for Thursday to have system restored - hopefully without losing music and doc's.
     
  4. reclusive46 thread starter macrumors 65816

    reclusive46

    Joined:
    Apr 14, 2011
    Location:
    Canada
    #4
    I'm going to a genius bar this evening. As a similar problem has now happened. Will get back to you in a few hours.
     
  5. AccieFan macrumors newbie

    Joined:
    Sep 3, 2011
    Location:
    Scotland, UK
    #5
    Worked out how to start in SafeMode and this seems to have resolved the problem. I tunes works well now and system seems ok.
    did nothing other than start in Safe Mode.
    Hope you got your issue sorted.:)
     

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