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andrewsjra

macrumors regular
Original poster
Jul 10, 2013
137
12
Is anyone else experiencing issues with itunes crashing after opening it? I'm running beta 5. Just started happening today. No issues in the past.
 
I tried restarting my phone yesterday when I had the issue and I was able to open itunes once. Went back to crashing afterwards. You could try that. I'm sure beta 6 should fix this considering it should be the last beta before the gold master.
 
I tried restarting my phone yesterday when I had the issue and I was able to open itunes once. Went back to crashing afterwards. You could try that. I'm sure beta 6 should fix this considering it should be the last beta before the gold master.

I tried that, too, and it didn't work. iTunes Store works in iOS 6, so either it's a problem with the iOS 7 beta, or there's some incompatibility with the iTunes Store itself that needs to be fixed on that end.
 
This is a bug that occurs when you OTA from beta 4 to beta 5. The workaround is to restore your device from the ipsw, and set up as new. That resolves it.
 
This is a bug that occurs when you OTA from beta 4 to beta 5. The workaround is to restore your device from the ipsw, and set up as new. That resolves it.

I don't mind restoring from the ipsw, but to set up as new and lose all my data I'm not willing to do. I'll just have to live without iTunes Store and hope they fix this bug in beta 6.
 
I don't mind restoring from the ipsw, but to set up as new and lose all my data I'm not willing to do. I'll just have to live without iTunes Store and hope they fix this bug in beta 6.

You will have to clean restore anyway from beta to GM though, I think the crashing is due to remnants in beta 4 not being compatible with 5...
 
You will have to clean restore anyway from beta to GM though, I think the crashing is due to remnants in beta 4 not being compatible with 5...

I did a clean restore using the ipsw and then restored my latest iTunes backup. That worked! iTunes Store doesn't crash anymore. Thanks!
 
I have tried this also and it still crashes for me even when I don't use my iTunes backup and set my ip5 up as a new phone.
It must be the beta, the only thing that works is when I reset all settings in the general settings menu but the iTunes app eventually starts crashing soon after.
 
Anyone arrive at a solution?

I'd rather not restore my phone, especially if that isn't a guarantee that it will fix my iTunes Store crash issue... :eek:
 
Anyone arrive at a solution?

I'd rather not restore my phone, especially if that isn't a guarantee that it will fix my iTunes Store crash issue... :eek:

I did a full restore yesterday, and it worked like a charm. Until this morning. Now it's back to crashing every time I try to open it. Gotta be a beta 5 bug.
 
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