iTunes crashing

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
I have been running iTunes 24/7 for a few years and have not had any issues, now i get 2 or 3 crashes a day. I am running 11.1.5 (5) on OSX 10.9.2. I have not added any recent software and i am seeing no other issues. Any idea on what is going on. Would it help to post a crash log?
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
Here is some of the log entrys in console

3/24/14 12:58:25.628 AM com.apple.launchd.peruser.503[197]: (com.apple.iTunes.3728[286]) Job appears to have crashed: Segmentation fault: 11


3/24/14 5:14:28.937 AM iTunes[826]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: mach-o, but wrong architecture
3/24/14 5:14:28.938 AM iTunes[826]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x7fef5a456d90 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
3/24/14 5:14:36.254 AM iTunes[826]: ApplePushService: APSConnection being used without a delegate queue
3/24/14 5:14:40.257 AM iTunes[826]: AVF error: AVDLoadAllAccelerators machine not supported
3/24/14 5:15:06.475 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:146
3/24/14 5:15:06.475 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:146
3/24/14 5:15:06.475 AM iTunes[826]: tid:1e543 - Mux ID not found in mapping dictionary
3/24/14 5:15:06.475 AM iTunes[826]: tid:1e543 - Can't handle disconnect with invalid ecid
3/24/14 5:15:35.216 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:147
3/24/14 5:15:35.216 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:147
3/24/14 5:15:35.217 AM iTunes[826]: tid:21413 - Mux ID not found in mapping dictionary
3/24/14 5:15:35.217 AM iTunes[826]: tid:21413 - Can't handle disconnect with invalid ecid
3/24/14 5:24:36.330 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:148
3/24/14 5:24:36.330 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:148
3/24/14 5:24:36.330 AM iTunes[826]: tid:236b3 - Mux ID not found in mapping dictionary
3/24/14 5:24:36.330 AM iTunes[826]: tid:236b3 - Can't handle disconnect with invalid ecid
3/24/14 5:24:49.599 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:149
3/24/14 5:24:49.600 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:149
3/24/14 5:24:49.600 AM iTunes[826]: tid:236b3 - Mux ID not found in mapping dictionary
3/24/14 5:24:49.600 AM iTunes[826]: tid:236b3 - Can't handle disconnect with invalid ecid
3/24/14 5:27:41.093 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:150
3/24/14 5:27:41.093 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:150
3/24/14 5:27:41.093 AM iTunes[826]: tid:21e7b - Mux ID not found in mapping dictionary
3/24/14 5:27:41.093 AM iTunes[826]: tid:21e7b - Can't handle disconnect with invalid ecid
3/24/14 5:29:21.330 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:151
3/24/14 5:29:21.330 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:151
3/24/14 5:29:21.330 AM iTunes[826]: tid:22cbf - Mux ID not found in mapping dictionary
3/24/14 5:29:21.330 AM iTunes[826]: tid:22cbf - Can't handle disconnect with invalid ecid




3/24/14 5:42:31.632 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:152
3/24/14 5:42:31.632 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:152
3/24/14 5:42:31.632 AM iTunes[826]: tid:2425f - Mux ID not found in mapping dictionary
3/24/14 5:42:31.632 AM iTunes[826]: tid:2425f - Can't handle disconnect with invalid ecid
3/24/14 5:47:43.698 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:153
3/24/14 5:47:43.698 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:153
3/24/14 5:47:43.698 AM iTunes[826]: tid:1788f - Mux ID not found in mapping dictionary
3/24/14 5:47:43.698 AM iTunes[826]: tid:1788f - Can't handle disconnect with invalid ecid
3/24/14 5:54:18.487 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:154
3/24/14 5:54:18.487 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:154
3/24/14 5:54:18.487 AM iTunes[826]: tid:1f2fb - Mux ID not found in mapping dictionary
3/24/14 5:54:18.487 AM iTunes[826]: tid:1f2fb - Can't handle disconnect with invalid ecid
3/24/14 5:59:09.627 AM iTunes[826]: Entered:_AMMuxedDeviceDisconnected, mux-device:155
3/24/14 5:59:09.628 AM iTunes[826]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:155
3/24/14 5:59:09.628 AM iTunes[826]: tid:20c43 - Mux ID not found in mapping dictionary
3/24/14 5:59:09.628 AM iTunes[826]: tid:20c43 - Can't handle disconnect with invalid ecid
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
29,802
9,446
California
It looks like you have an old Final Cut plugin there called DVCPROHDAudio that is not compatible with Mavericks.

Quit iTunes and open Finder then click Go menu then Go to Go to Folder then paste this path in and enter.

Code:
/Library/Audio/Plug-Ins/HAL
Then drag the DVCPROHDAudio folder off to the Desktop and see if iTunes works then. If it does just trash the folder.
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
It looks like you have an old Final Cut plugin there called DVCPROHDAudio that is not compatible with Mavericks.

Quit iTunes and open Finder then click Go menu then Go to Go to Folder then paste this path in and enter.

Code:
/Library/Audio/Plug-Ins/HAL
Then drag the DVCPROHDAudio folder off to the Desktop and see if iTunes works then. If it does just trash the folder.
Thanks I will give that a try.
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
It looks like you have an old Final Cut plugin there called DVCPROHDAudio that is not compatible with Mavericks.

Quit iTunes and open Finder then click Go menu then Go to Go to Folder then paste this path in and enter.

Code:
/Library/Audio/Plug-Ins/HAL
Then drag the DVCPROHDAudio folder off to the Desktop and see if iTunes works then. If it does just trash the folder.
Well, it made it through the night without crashing. Again thanks for the help, you sir are a life saver.
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
Any new Console messages that might help?

I was optimistic we had driven a stake through this one with that FC plugin. :(
Here is what i pulled from the console log
3/25/14 5:13:56.983 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:17:05.824 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:583
3/25/14 5:17:05.824 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:583
3/25/14 5:17:05.825 PM iTunes[5079]: tid:24b1f - Mux ID not found in mapping dictionary
3/25/14 5:17:05.825 PM iTunes[5079]: tid:24b1f - Can't handle disconnect with invalid ecid
3/25/14 5:28:04.320 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:584
3/25/14 5:28:04.320 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:584
3/25/14 5:28:04.320 PM iTunes[5079]: tid:262d7 - Mux ID not found in mapping dictionary
3/25/14 5:28:04.320 PM iTunes[5079]: tid:262d7 - Can't handle disconnect with invalid ecid
3/25/14 5:34:12.000 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:585
3/25/14 5:34:12.001 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:585
3/25/14 5:34:12.001 PM iTunes[5079]: tid:286ff - Mux ID not found in mapping dictionary
3/25/14 5:34:12.001 PM iTunes[5079]: tid:286ff - Can't handle disconnect with invalid ecid
3/25/14 5:36:54.179 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:46:48.228 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:586
3/25/14 5:46:48.228 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:586
3/25/14 5:46:48.229 PM iTunes[5079]: tid:286ff - Mux ID not found in mapping dictionary
3/25/14 5:46:48.229 PM iTunes[5079]: tid:286ff - Can't handle disconnect with invalid ecid
3/25/14 5:47:35.012 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:587
3/25/14 5:47:35.012 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:587
3/25/14 5:47:35.013 PM iTunes[5079]: tid:2785b - Mux ID not found in mapping dictionary
3/25/14 5:47:35.013 PM iTunes[5079]: tid:2785b - Can't handle disconnect with invalid ecid
3/25/14 5:52:10.176 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:588
3/25/14 5:52:10.176 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:588
3/25/14 5:52:10.177 PM iTunes[5079]: tid:2785b - Mux ID not found in mapping dictionary
3/25/14 5:52:10.177 PM iTunes[5079]: tid:2785b - Can't handle disconnect with invalid ecid
3/25/14 5:56:35.612 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:589
3/25/14 5:56:35.612 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:589
3/25/14 5:56:35.613 PM iTunes[5079]: tid:26eb3 - Mux ID not found in mapping dictionary
3/25/14 5:56:35.613 PM iTunes[5079]: tid:26eb3 - Can't handle disconnect with invalid ecid
3/25/14 5:56:58.041 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:56:58.149 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:57:08.004 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:57:08.081 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:57:14.927 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:57:15.028 PM iTunes[5079]: AudioCodec returned an output channel layout incompatible with its output format. 6 != 2
3/25/14 5:57:39.861 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:590
3/25/14 5:57:39.861 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:590
3/25/14 5:57:39.861 PM iTunes[5079]: tid:27abf - Mux ID not found in mapping dictionary
3/25/14 5:57:39.861 PM iTunes[5079]: tid:27abf - Can't handle disconnect with invalid ecid
3/25/14 6:05:29.586 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:591
3/25/14 6:05:29.586 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:591
3/25/14 6:05:29.586 PM iTunes[5079]: tid:1fdfb - Mux ID not found in mapping dictionary
3/25/14 6:05:29.586 PM iTunes[5079]: tid:1fdfb - Can't handle disconnect with invalid ecid
3/25/14 6:07:14.430 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:592
3/25/14 6:07:14.430 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:592
3/25/14 6:07:14.430 PM iTunes[5079]: tid:1fdff - Mux ID not found in mapping dictionary
3/25/14 6:07:14.430 PM iTunes[5079]: tid:1fdff - Can't handle disconnect with invalid ecid
3/25/14 6:14:03.730 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x1005018b0-iTunes/com.apple.iTunes remote peer closed connection for sce 0x1005018b0.
3/25/14 6:14:04.229 PM iTunes[5079]: _send_message (thread 0x1196d8000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 6:14:04.229 PM iTunes[5079]: AMDeviceStopSession (thread 0x1196d8000): Could not stop session with device 593: kAMDSendMessageError
3/25/14 6:14:13.766 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:593
3/25/14 6:14:13.766 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:593
3/25/14 6:14:13.766 PM iTunes[5079]: tid:27a1f - Mux ID not found in mapping dictionary
3/25/14 6:14:13.766 PM iTunes[5079]: tid:27a1f - Can't handle disconnect with invalid ecid
3/25/14 6:22:21.395 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x1004167c0-iTunes/com.apple.iTunes remote peer closed connection for sce 0x1004167c0.
3/25/14 6:22:21.870 PM iTunes[5079]: _send_message (thread 0x1196d8000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 6:22:21.871 PM iTunes[5079]: AMDeviceStopSession (thread 0x1196d8000): Could not stop session with device 594: kAMDSendMessageError
3/25/14 6:22:31.287 PM iTunes[5079]: Entered:_AMMuxedDeviceDisconnected, mux-device:594
3/25/14 6:22:31.287 PM iTunes[5079]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:594
3/25/14 6:22:31.287 PM iTunes[5079]: tid:1fd53 - Mux ID not found in mapping dictionary
3/25/14 6:22:31.287 PM iTunes[5079]: tid:1fd53 - Can't handle disconnect with invalid ecid
3/25/14 6:24:39.902 PM com.apple.launchd.peruser.503[197]: (com.apple.iTunes.3728[5079]) Job appears to have crashed: Segmentation fault: 11
3/25/14 6:24:42.187 PM ReportCrash[5437]: Saved crash report for iTunes[5079] version 11.1.5 (11.1.5)
3/25/14 6:33:29.748 PM iTunes[5483]: ApplePushService: APSConnection being used without a delegate queue
3/25/14 6:33:34.105 PM iTunes[5483]: AVF error: AVDLoadAllAccelerators machine not supported
3/25/14 6:34:00.141 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:595
3/25/14 6:34:00.141 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:595
3/25/14 6:34:00.141 PM iTunes[5483]: tid:16d03 - Mux ID not found in mapping dictionary
3/25/14 6:34:00.141 PM iTunes[5483]: tid:16d03 - Can't handle disconnect with invalid ecid
3/25/14 6:37:20.717 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:596
3/25/14 6:37:20.717 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:596
3/25/14 6:37:20.717 PM iTunes[5483]: tid:19e1f - Mux ID not found in mapping dictionary
3/25/14 6:37:20.717 PM iTunes[5483]: tid:19e1f - Can't handle disconnect with invalid ecid
3/25/14 6:40:36.415 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:597
3/25/14 6:40:36.415 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:597
3/25/14 6:40:36.415 PM iTunes[5483]: tid:20ca7 - Mux ID not found in mapping dictionary
3/25/14 6:40:36.416 PM iTunes[5483]: tid:20ca7 - Can't handle disconnect with invalid ecid
3/25/14 6:41:22.233 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:598
3/25/14 6:41:22.233 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:598
3/25/14 6:41:22.233 PM iTunes[5483]: tid:20cb3 - Mux ID not found in mapping dictionary
3/25/14 6:41:22.233 PM iTunes[5483]: tid:20cb3 - Can't handle disconnect with invalid ecid
3/25/14 6:44:03.999 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:599
3/25/14 6:44:03.999 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:599
3/25/14 6:44:04.000 PM iTunes[5483]: tid:20ccf - Mux ID not found in mapping dictionary
3/25/14 6:44:04.000 PM iTunes[5483]: tid:20ccf - Can't handle disconnect with invalid ecid
3/25/14 6:56:32.668 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x1005018b0-iTunes/com.apple.iTunes remote peer closed connection for sce 0x1005018b0.
3/25/14 6:56:32.945 PM iTunes[5483]: _send_message (thread 0x121013000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 6:56:32.946 PM iTunes[5483]: AMDeviceStopSession (thread 0x121013000): Could not stop session with device 600: kAMDSendMessageError
3/25/14 6:56:40.837 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:600
3/25/14 6:56:40.837 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:600
3/25/14 6:56:40.837 PM iTunes[5483]: tid:20f47 - Mux ID not found in mapping dictionary
3/25/14 6:56:40.837 PM iTunes[5483]: tid:20f47 - Can't handle disconnect with invalid ecid
3/25/14 6:57:50.465 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x1004160b0-iTunes/com.apple.iTunes remote peer closed connection for sce 0x1004160b0.
3/25/14 6:57:50.939 PM iTunes[5483]: _send_message (thread 0x121013000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 6:57:50.940 PM iTunes[5483]: AMDeviceStopSession (thread 0x121013000): Could not stop session with device 601: kAMDSendMessageError
3/25/14 6:57:55.504 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:601
3/25/14 6:57:55.504 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:601
3/25/14 6:57:55.504 PM iTunes[5483]: tid:20f57 - Mux ID not found in mapping dictionary
3/25/14 6:57:55.504 PM iTunes[5483]: tid:20f57 - Can't handle disconnect with invalid ecid
3/25/14 7:04:09.533 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x100212770-iTunes/com.apple.iTunes remote peer closed connection for sce 0x100212770.
3/25/14 7:04:10.006 PM iTunes[5483]: _send_message (thread 0x121013000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 7:04:10.007 PM iTunes[5483]: AMDeviceStopSession (thread 0x121013000): Could not stop session with device 602: kAMDSendMessageError
3/25/14 7:04:14.568 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:602
3/25/14 7:04:14.568 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:602
3/25/14 7:04:14.568 PM iTunes[5483]: tid:20f7f - Mux ID not found in mapping dictionary
3/25/14 7:04:14.568 PM iTunes[5483]: tid:20f7f - Can't handle disconnect with invalid ecid
3/25/14 7:07:04.572 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x10020d270-iTunes/com.apple.iTunes remote peer closed connection for sce 0x10020d270.
3/25/14 7:07:05.045 PM iTunes[5483]: _send_message (thread 0x121013000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 7:07:05.046 PM iTunes[5483]: AMDeviceStopSession (thread 0x121013000): Could not stop session with device 603: kAMDSendMessageError
3/25/14 7:07:09.608 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:603
3/25/14 7:07:09.608 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:603
3/25/14 7:07:09.608 PM iTunes[5483]: tid:21347 - Mux ID not found in mapping dictionary
3/25/14 7:07:09.608 PM iTunes[5483]: tid:21347 - Can't handle disconnect with invalid ecid
3/25/14 7:10:29.483 PM com.apple.usbmuxd[26]: SCEDeviceSocketCallback 0x1004159f0-iTunes/com.apple.iTunes remote peer closed connection for sce 0x1004159f0.
3/25/14 7:10:29.959 PM iTunes[5483]: _send_message (thread 0x121013000): Could not securely send message size 406: SSL_ERROR_SYSCALL errno (Broken pipe).
3/25/14 7:10:29.959 PM iTunes[5483]: AMDeviceStopSession (thread 0x121013000): Could not stop session with device 604: kAMDSendMessageError
3/25/14 7:10:39.480 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:604
3/25/14 7:10:39.480 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:604
3/25/14 7:10:39.480 PM iTunes[5483]: tid:21927 - Mux ID not found in mapping dictionary
3/25/14 7:10:39.480 PM iTunes[5483]: tid:21927 - Can't handle disconnect with invalid ecid
3/25/14 7:13:20.706 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:605
3/25/14 7:13:20.707 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:605
3/25/14 7:13:20.707 PM iTunes[5483]: tid:21423 - Mux ID not found in mapping dictionary
3/25/14 7:13:20.707 PM iTunes[5483]: tid:21423 - Can't handle disconnect with invalid ecid
3/25/14 7:14:44.355 PM iTunes[5483]: Entered:_AMMuxedDeviceDisconnected, mux-device:606
3/25/14 7:14:44.356 PM iTunes[5483]: Entered:__thr_AMMuxedDeviceDisconnected, mux-device:606
3/25/14 7:14:44.356 PM iTunes[5483]: tid:19e8b - Mux ID not found in mapping dictionary
3/25/14 7:14:44.356 PM iTunes[5483]: tid:19e8b - Can't handle disconnect with invalid ecid
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
Do you have any iOS devices attached when this is going on? It looks like maybe an iOS device is trying to communicate over USB and causing errors.

There is a troubleshooting procedure here that might help.
I looked through that, i have turned off Wi-Fi sync, will see if that helps. Any idea what this error might be?

Can't handle disconnect with invalid ecid
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
29,802
9,446
California
I looked through that, i have turned off Wi-Fi sync, will see if that helps. Any idea what this error might be?

Can't handle disconnect with invalid ecid
Are there any plugins in these folders?

Code:
~/Library/iTunes/iTunes Plug-ins/
Code:
/Library/iTunes/iTunes Plug-ins/
 

From A Buick 8

macrumors 68040
Original poster
Sep 16, 2010
3,114
127
Ky Close to CinCinnati
That is standard and should be okay. I am kinda out of ideas. Does it only do it when you have an iOS device attached with USB, or all the time?
It is all the time, we rarely connect our iOS devices, really just when we are updating. Our backups are to the cloud. The only exception was my wife’s older iPOD touch and that was set up for Wi-Fi sync, I disabled that.
 

mlprater

macrumors newbie
Jul 23, 2002
7
0
Minnesota.
iTunes won't load

I am having this problem as well.

Sometimes I wonder if this is all part of a planned obsolescence scheme. I'm using a late-2008 13" unibody MacBook, 2.4 GHz C2D, with 8GB memory. I know it's only rated for 4GB, but the 8GB memory has been in there for years and works fine. Apple has to be ticked that I haven't replaced the computer yet.

I haven't changed the way I used the computer in these six years, but for Dropbox. Yet it stops working because of "updates."

Okay, enough with the tinfoil hat. Thanks for any help.