iTunes deauthorization of dead computer

Discussion in 'Mac Apps and Mac App Store' started by dbroncos78087, Apr 11, 2013.

  1. dbroncos78087 macrumors regular

    Joined:
    Feb 27, 2013
    Location:
    Northern Virginia
    #1
    Recently my old MBP died and I am putting my iTunes onto my MM. However, I have reached the 5 computer limit (I have my account on another of my computers as well as two of my grandparents). Obviously I can use the deauthorize all option but since I won't see my grandparents for a while and they do actually use the iTunes account it would be disruptive to remove it right now.

    So this leads me to come here and see if there is some sort of workaround to remove a specific machine that I can't access iTunes directly to deauthorize. If the answer is that I have to do the deauthorize all, then so be it, but I'd like to first check and see if you all have some answers that I wasn't finding on Google.

    I really appreciate any help.
     
  2. glenthompson macrumors 68000

    glenthompson

    Joined:
    Apr 27, 2011
    Location:
    Virginia
    #2
    My experience has been that you can't deauthorize just one computer unless it's from that computer. You will have to zap all of them. Can't you talk your grandparents through the reauthorization over the phone? All they have to enter is your Appleid and password.
     
  3. ijohn.8.80 macrumors 65816

    ijohn.8.80

    Joined:
    Jul 7, 2012
    Location:
    Adelaide, Oztwaylya.
    #3
    ^^^ +1 for what Glen said above, shouldn't be too hard to walk them through the log-in process.
     

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