iTunes download on NetGear router.

Discussion in 'Mac Apps and Mac App Store' started by Alan S, Apr 5, 2009.

  1. Alan S macrumors member

    Mar 21, 2009
    This is I believe a NetGear router issue (or maybe a Comcast issue), but
    has anyone else seen this.

    When I download content using iTunes, the router will just halt every 20 to 100 MB of download. I can get restart the download (for 20 to 100 MB) by
    rebooting the router. But this is no way to live.

    It is my assumption that the NetGear router is the cause, although I've
    had it for several years. But a second possibility is download caps on with
    Comcast ISP.

    If anyone knows the cause for these issue, I'd like to hear it. What would
    the ISP like Comcast do to an iTunes download load if you hit a download
    cap? Would it have that symptom?
  2. Alan S thread starter macrumors member

    Mar 21, 2009
    Some more info.

    OK, here is some more info:

    a) The NetGear router is: WPN824 - Wireless RangeMax 802-11.g

    b) We (are held hostage) by the Comcast doupoly in the area, Silicon Valley are of California. I'm not sure of the status of the download caps here.

    c) I ran a wireshark while trying to download some TV programs we purchased from the iTunes store and determined that the TCP ACKs are not coming back, or they are delayed and then you are getting two TCP ACKs. Once enough of these accumulate to many the NetGear router goes dead and ALL the computers in the house lose their network connections.

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