iTunes downloads fail/restart once they reach 'processing'

Discussion in 'iPad' started by Matt T, Feb 5, 2016.

  1. Matt T macrumors regular

    Matt T

    Dec 1, 2005
    I'm trying to download some TV episodes from iTunes to my iPad but each time the files reach the 'processing' stage the download restarts.

    I have 10GB+ of free space on my iPad and I'm trying to download one <2GB episode at a time. I've tried closing all other apps, clearing the iTunes cache (tapping one of the bottom icons 10 times), restarting the iPad, hard-restarting the iPad (holding home/sleep) but nothing seems to be working. I can download the same episodes to my iPhone without issue so it seems to be a problem with my iPad and not iTunes/the episodes.

    Anybody experienced this before?

    Edit: 4th gen iPad running 9.2.1
  2. Gav2k macrumors G3


    Jul 24, 2009
    There's been issues with iTunes/App Store recently have you checked the status page in your area?

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