iTunes email address change - can't login

Discussion in 'iPod' started by jugglerAndrew, Jul 3, 2010.

  1. jugglerAndrew macrumors newbie

    Joined:
    Jun 27, 2010
    #1
    Hi,
    So I went into iTunes to change a defunct email address (which was also considered my Apple ID) to a current email address. The change appeared to be successful, however now I cannot log into the iTunes Store using *either* email as my Apple ID. Going through iForget yielded no help.

    Obviously I am planning on contacting iTunes customer service, but I was wondering if anyone that has ever dealt with this issue could offer any advice.

    Thanks!
     
  2. Ralzy macrumors member

    Joined:
    Nov 17, 2009
    #2
    I believe you can just go to settings and find the option to reset all settings to clear it.
     
  3. jugglerAndrew thread starter macrumors newbie

    Joined:
    Jun 27, 2010
    #3
    Not sure whar you mean. I can't login in the first place.
     
  4. Alonzo84 macrumors 6502a

    Alonzo84

    Joined:
    Dec 18, 2009
    Location:
    North Carolina
    #4
    Unfortunately, your account may have been compromised. Make sure you don't have any unauthorized purchases on your bank/credit card account. Call Apple and reset your username and password.
     
  5. jugglerAndrew thread starter macrumors newbie

    Joined:
    Jun 27, 2010
    #5
    Currently there is no payment method tied to that account. What makes you think it was compromised?
     
  6. Alonzo84 macrumors 6502a

    Alonzo84

    Joined:
    Dec 18, 2009
    Location:
    North Carolina
    #6
    Search the forums. There is even an article on the front page about this.
     

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