iTunes error (-39) when syncing iPhone

[macgeekjew]

whenever i try 2 sync my iphone, it gets through all the steps of backing up and syncing music and calendars and such, but when it gets 2 pictures, it freezes and then gets this funky error message:

"The iPhone cannot be synced. An unknown error occurred (-39)."


heres the screenshot of itunes while it does this.

what can i do to solve this?? please help. thnx!

 

[oskarkrawczyk]

I was struggling with this error for the past week, and apparently the reason of getting if was because I tried to sync a corrupted file – in my case it was one of the items in my music library, but we might assume it can happen to any file, an app/podcast/picture/video.

Try to clear any synchronization you've got set, synchronize leaving your iPhone empty, then run synchronization on every type of content independently to see what was causing the problem.

Kind regards,
Oskar

 

[yop8oogh6y]

Resolution works for me

Found this and it actually worked.

http://iphone-chat.org/iphone-3g-itunes-sync-error-39-63713/

Pretty much turn off synch for photos and have all pics deleted from the iphone.
Afterwards sync again.

 

[remora]

Fix That -39 Error

An easier and quicker way.

This error is associated with your iPhoto library.

Navigate to <username>/Pictures/iPhoto Library

Right-click on iPhoto Library and show package contents.

Remove the folder iPod Photo cache (delete it, move it to Trash or whatever you want - just remove it from the iPhoto Library!)

Sync your iPhone. The photos will reverify and, bin go, you're done.

I had 3833 images and it took less than 10 minutes.

All fixed.

 

[edrivera]

Great Answer! Thnaks

This worked for me thanks for taking the time and providing a solution to this issue!

 

[wimsy]

Worked for me, too!

Thanks. This did the trick.

 

[MacRy]

Found this and it actually worked.

http://iphone-chat.org/iphone-3g-itunes-sync-error-39-63713/

Pretty much turn off synch for photos and have all pics deleted from the iphone.
Afterwards sync again.

This definitely works as I've just had to do this because I cancelled a sync whilst it was updating photos and it then kept throwing up the error every time I tried to sync after that.

Thanks for the help.

 

[susanb]

That worked like a charm

Tried Remora's solution, no more error 39!
thanks.

 

[mohamedh89]

my problem fixed

after 8 hours from searching ... thanks to allah my problem fixed
last 2 things that i was tried :
http://support.apple.com/kb/ts1539

and

uninstalling of iphone explorer and 2other programs related to iphone

shortly remove any programs related to your ipod or iphone and try

it finally works 4 me

 

[Eldiablojoe]

Awesome, it worked for me too! Thanks to Aggie for point this thread out to me

 

[Rebel12345]

Thanks alot, my problem is now gone....

 

[mr.rg]

Thank you. Thank you. Thank you.

This error was driving me crazy the last couple of days. Thanks for the tip.

 

[S1njin]

WTF I just got this error this morning. Never happened before - and I only have 11 pictures and 1 2min Video clip.

I will try the solution above.

 

[ken11705]

Thanks!

Man I love the internet. Thanks remora!!

 

[HHERBERS]

Still not working?!?

Fixed the photo related issue, now I get a message which says "The iPhone cannot be synced. The required file cannot be found"?!?

 

[FireFish]

Right On

An easier and quicker way.

This error is associated with your iPhoto library.

Navigate to <username>/Pictures/iPhoto Library

Right-click on iPhoto Library and show package contents.

Remove the folder iPod Photo cache (delete it, move it to Trash or whatever you want - just remove it from the iPhoto Library!)

Sync your iPhone. The photos will reverify and, bin go, you're done.

I had 3833 images and it took less than 10 minutes.

All fixed.

Great solution.

Fact is, 9 out of 10 times that I have such sync problems (which I'm having right now) is due to corruption with the photo sync module. Apple seriously needs to reconsider the photo synchronization routine, which I guess they did to some degree with the new iCloud concept.

The integration between iTunes sync and iPhoto is crappy to say the least.

 

[Kar98]

An easier and quicker way.

This error is associated with your iPhoto library.

Navigate to <username>/Pictures/iPhoto Library

Right-click on iPhoto Library and show package contents.

Remove the folder iPod Photo cache (delete it, move it to Trash or whatever you want - just remove it from the iPhoto Library!)

Sync your iPhone. The photos will reverify and, bin go, you're done.

I had 3833 images and it took less than 10 minutes.

All fixed.

Thanks, that worked!

 

[limesu]

hi
where do I find: Navigate to <username>/Pictures/iPhoto Library
is it on iCloud? or iTunes?

Thanks
Lime