iTunes error message when upgrading VZ iPhone 4

Discussion in 'iPhone' started by Uncenzored, Nov 30, 2011.

  1. Uncenzored macrumors newbie

    Joined:
    Mar 14, 2011
    #1
    I have a Verizon iPhone 4 running iOS 4.2.10 on a tethered jailbreak. I'm trying to take my iPhone to Apple because my home button is not working and a red spot on the screen (guess a pixel is out), but i need to undo my jailbreak first. I tried updating and restoring to iOS 5.0.1, but i keep getting an error message, "This device isn't eligible for the requested build." I read forums it could be my host file, but i've tried following the posts. I also deleted TinyUmbrella thinking that could be the cause, but had no success. This is the last two lines of my "host" file:

    # 74.208.10.249 gs.apple.com
    # 127.0.0.1 gs.apple.com

    I don't know what else to do.. Does anyone have any idea as to what I can try next?
     
  2. dtbratt macrumors 6502

    dtbratt

    Joined:
    Feb 6, 2011
    Location:
    Grimsby, ON
    #2
    Did you remove those two lines in the host file? If not, then do so.
     
  3. Uncenzored thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #3
    I did remove the lines, but I still get the same message. This is the current text on my hosts file:

    ##
    # Host Database
    #
    # localhost is used to configure the loopback interface
    # when the system is booting. Do not change this entry.
    ##
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    ::1 localhost
    fe80::1%lo0 localhost
     
  4. melman101 macrumors 68030

    Joined:
    Sep 3, 2009
    #4
    did you reboot?
     
  5. nmork macrumors regular

    Joined:
    Jul 30, 2011
    Location:
    Under your bed.
    #5
    Judging by the error message you might have a bad (or the wrong) copy of the iOS 5.0.1 IPSW saved.

    Close iTunes, open up %AppData%\Apple Computer\iTunes\iPhone Software Updates and delete everything, then try again through iTunes.

    Oh and yeah if you didn't reboot after changing the hosts file do that first.
     
  6. Uncenzored thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #6
    I rebooted after changing host file and still got the error message. I also cleared the copy of iOS 5.0.1 IPSW from iPhone Software Updates and restarted the update process, but that didn't work. I then downloaded a copy of the IPSW online and held down "option" while clicking restore and that didn't work either.
     
  7. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    To be clear, you allowed iTunes to download iOS 5.0.1 for you?
     
  8. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #8
    Settings - General - Erase all content & settings

    This should force your phone into Recovery mode, and then you can install the latest iOS from there.
     
  9. Uncenzored thread starter macrumors newbie

    Joined:
    Mar 14, 2011
    #9
    I let iTunes download iOS 5.0.1, but that didn't work.. I also downloaded iOS 5.0.1 doing a search online and held down "option" while clicking restore and that didn't work

    If it doesn't work will my phone be stuck in recovery mode?
     
  10. FreakinEurekan macrumors 68040

    FreakinEurekan

    Joined:
    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #10
    Yes, which is fine for your purposes.
     

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