iTunes Error

Discussion in 'Mac Apps and Mac App Store' started by the.omnibus, Oct 24, 2010.

  1. the.omnibus macrumors member

    Oct 22, 2009
    When I sync my iPhone and iPod with iTunes, I get an error that says some obscure video can't be synced because the device doesn't support the file. I've included a picture, and have searched for the file, but can't find it! I would delete it if I could find it. Any suggestions?

    Attached Files:

  2. Jolly Giant macrumors 6502a

    Jolly Giant

    Sep 15, 2010
    Hamburg, Germany
    connect the devices in recovery mode, but don't restore from your backup. rather, set them up as new devices, then re-sync them with whatever content you want.
  3. the.omnibus thread starter macrumors member

    Oct 22, 2009
    Will I lose all my information like game data?
  4. Intell macrumors P6


    Jan 24, 2010
    Have you checked in your iPhoto library for the movie? You can also check the "Don't show me this again" box and it won't hurt anything. Don't do what Jolly Giant said.
  5. the.omnibus thread starter macrumors member

    Oct 22, 2009
    Thanks for that, Intell. I found the files in my Aperture Library. I was screwing around with a friend's 5D Mark II and didn't realize the files were still in there.

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