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iTunes Fraud..I want my money back

jkaz said:
prove to me that this wasn't an intentional and deliberate act to induce "buy season"

it will be plain and simple when you or anyone else can provide some actual facts.
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Prove to US that you were defrauded! No one induced you to buy the season, the button isn't even THAT big, therefore it's not like you were automatically drawn to the silly thing. It will be plain and simple when you can provide some actual facts on how you were defrauded without having to quote the dictionary.

Like I said, that sucks for you, but really now, you're kind of equating this to true acts of fraud where there are true victims with true losses amounting to more than $100,000. Your $20-$30 is a sure sign that you made a mistake and from what I read, itunes is very responsive to this and should have no problem helping you. They won't be stupid and refund your money no doubt, but they may credit you.

Case in point:
I bought a movie, I was in a hurry, wanted to try it..etc etc. I actually downloaded some teenie bopper cheerleader movie instead of the one just above it. I clicked on the "popular movies" and then hit the download button. Midway I noticed it was too late and because I failed to slow down and check, I now had that silly movie. I discussed this with iTunes and they gave me a $5.00 credit and I got to keep the movie because there is no way really to take it away afaik.
 
W network exists in the US. It's a premium channel. I can get it on my TV.

The discovery channel site was being stupid and wouldn't connect me to the shedule for the current year, so I found another network in North America that also is not airing the episodes in the "season" order so demanded by the original poster.

For what it's worth, it's not like this show even builds from one episode to another, so it doesn't even matter what order you buy them in on that front.

Still haven't found any evidence that proves iTunes in any way induced or mislead you that this was "series 1" of Most Haunted. It says season 1, it's in a US store, and from a US network, which is clearly listed. The episode names were clearly listed. I fail to understand why you can't take responsibility for your own haste in purchasing and realize that you have some episodes, they're not in order, and life will go on. It's not like you bought some other public access channel version also called most haunted- you got the right show, the season listed. Don't really see the problem here.

You're probably going to have to live with getting the episodes out of order anyway, as DCN has the distribution rights in the US, and they're the one liscensing to iTunes. The only episodes you'll be able to get there will be the ones issued by DSN, so they're going to be "off" the original order.
 
jkaz said:
so if your bigmac gives you food poisoning, you should first talk to whoever sold them the beef? ... right...
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McDonald's made the BigMac, so your beef (ha) would be with them.

The iTMS didn't make the series that you downloaded. They're simply reselling a product that someone else (Discovery) made.

I didn't read all of the posts in this thread. Did you actually send an email to the iTMS explaining the situation (other than your review)? I've had two friends that had screwball iTMS problems and the iTMS went out of their way to make it right. Of course, they didn't use words like "fraud". :D
 
jkaz said:
so if your bigmac gives you food poisoning, you should first talk to whoever sold them the beef? ... right...
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No McD did a value add step in (hopefully) cooking the meat. This is not the case with iTMS. iTMS does nothing except pass on the product that the distributor gives them. It's more like complaining to Staples because you got a paper cut from a ream of HP inkjet paper you bought from them... :rolleyes: I guess anything is possible in our litigious society.

Your issue hinges entirely on one lousy word. "Season". If Discovery had sold this package to iTMS as a "Most Haunted: Our 10 Favorite Episodes" or "Most Haunted: Halloween Package." The fact remains that iTMS is not responsible for packaging or even pricing the product.

You should be happy that Discovery and iTunes are making this show available in the US at all. Note that iTMS appears to be the only legal place to purchase these episodes in the US. Unbox doesn't have any episodes for download and it's not on DVD.

The W Network thing is further illustration of the complete and total silliness of the current rules of video licensing and distribution. Quite often Canadian channels are available in the US (particularly in border states) and vice versa. Yet, shows will often air on different channels and earlier or later episodes might air at the same time.

Yes, it's messed up, but it's still not iTMS's fault, nor is it fraud on anyone's part.

B
 
balamw said:
Yes, it's messed up, but it's still not iTMS's fault, nor is it fraud on anyone's part.

B
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ok, so itms and apple are not responsible in any way for the products they sell- that makes perfect sense.

so, if my imac's video card malfunctions, i need to call to radeon because my apple care doesn't cover portions of the imac that weren't manufactured by apple.

ok.... right....


_________________
edited for grammar
 
jkaz said:
so, if my imac's video card malfunctions, i need to call to radeon because my apple care doesn't cover portions of the imac that weren't manufactured by apple.
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You're not very good with analogies, are you.

Apple manufacturers the iMac, so they're responsible for supporting it (including the video card that they didn't manufacture). You don't call Radeon if you have a problem.

McDonald's "manufactures" the Big Mac and is responsible for it (including if you get sick from the meat inside). You don't call their meat supplier if you have a problem.

Target resells DVDs. They are responsible for making sure anything you buy from them plays in your DVD player. They are not responsible for any mistakes you make, like buying the 1960 version of Oceans 11 that they had hanging on an end-cap in their electronics area because you didn't bother to check out the box and see it was the old movie, not the one w/ George Clooney.

iTMS resells movies, music, and TV shows. They are responsible for making sure anything you buy from then plays on your computer. They are not responsible for mistakes you make, like buying the US Sci-Fi channel version of Most Haunted, thinking it was the UK version, because you didn't bother to check the episodes that were listed on your screen right below the "BUY SEASON" button.

I think everyone here can sympathize with the mistake you made. But the more you insist that the fault was with the iTS, the less support you're gathering.
 
I would not accuse them of fraud when you contact them, Otherwise they will tell you to have your lawyers contact their lawyers cause I'm in India and don't care, while I'm eating my curry tonight you still wont have all your episodes.
 
aristobrat said:
They are not responsible for any mistakes you make, like buying the 1960 version of Oceans 11 that they had hanging on an end-cap in their electronics area because you didn't bother to check out the box and see it was the old movie, not the one w/ George Clooney.

like buying the US Sci-Fi channel version of Most Haunted, thinking it was the UK version, because you didn't bother to check the episodes that were listed on your screen right below the "BUY SEASON" button.
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First of all I've only ever heard of Most Haunted in the U.S. on the Travel Chnnel.

Second, noone yet has been able to produce documentation of a "U.S. Season 1"

I beg of you to find this. Once you do find this list (and i don't think you will), this issue will be case closed.

let me help you on your search, here's a link for a google search for "most haunted season 1"

http://www.google.com/search?hl=en&q=season+1+most+haunted&btnG=Google+Search

here's a link to the top result of that search:

http://www.tv.com/most-haunted/show/22344/episode_guide.html


also, please point out where in the itms listing of this show is the concept of a "U.S." season 1 is mentioned.

What they've done is like selling the 2001 version of Oceans 11 inside the 1960 version box.

wait, that's not right, because in our version of this analogy, The "U.S. Season 1" is a Figment of your Imagination

:)
 
a season is defined as all the episodes that aired during a particular television season on a particular network.

These were all the episodes aired this past season of television on the travel channel.

Please tell me where in the iTMS it says it is the UK series 1? Because I don't see that either.

A freaking WIKIPEDIA search for most haunted turns up the listing of SERIES 1 from the UK. A monkey could see that ten episodes would not be the first series.

There is a link to a listing of the travel channel's previous season's destinations but I can't get it to open. We've already proven to you that they do not air in series order in the US, and you're still adamantly insisting that there "is no first season." It's not a "figment of the imagination." Travel channel aired ten episodes over the past season of television. That would make it the travel channel's first season of most haunted. Which is clearly indicated on the iTMS by the notation "(c) 2005 discovery communications" and "season 1."

The real series 1 has a release date of 2002. I'd think you, being such a fan would know that the first season didn't start in 2005...coincidentally, the first time the show was syndicated for a US season.
 
jkaz said:
First of all I've only ever heard of Most Haunted in the U.S. on the Travel Chnnel.
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If you've only ever seen Most Haunted on the Travel Channel, you would know that it's a British import and that 2006 was its first season in the U.S., and that that season consists of episodes spanning several series worth. It's not that hard to figure out. Look at how Yvette's hair changes in each episode, or where they have cast changes, or where she refers to previous years' episodes.

As many others have pointed out, you purchased the U.S. version of Season 1. It's a U.S. iTunes Store, the show is not packaged by Apple, and it's packaged by the Travel Channel. Apple doesn't own the rights to the show, that would be the Travel Channel. How many times do we have to beat a dead horse?

If you were a true fan, you would have realized this from the outset. Instead, you come to this website to rant and rave because a company sold you a package that they don't have any control over and claim that you were defrauded by said company. I'm sorry that the world doesn't revolve around you.

Since you like analogies, how about this one: If you bought this package from a brick and mortar retailer such as Best Buy, would you claim Best Buy had defrauded you? They didn't package it, they didn't distribute it, they sold what they were given.
 
feelthefire said:
a season is defined as all the episodes that aired during a particular television season on a particular network.

These were all the episodes aired this past season of television on the travel channel.

Travel channel aired ten episodes over the past season of television. That would make it the travel channel's first season of most haunted. Which is clearly indicated on the iTMS by the notation "(c) 2005 discovery communications" and "season 1."
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in this 'past season' i've seen well over 20 episodes. i can give you air dates and episode titles monday if you would like.


please clarify your position, it just doesn't seem to fit.
 
OnceUGoMac said:
2006 was its first season in the U.S.,

As many others have pointed out, you purchased the U.S. version of Season 1.


Since you like analogies, how about this one: If you bought this package from a brick and mortar retailer such as Best Buy, would you claim Best Buy had defrauded you? They didn't package it, they didn't distribute it, they sold what they were given.
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I started watching MH in 2005 on the Travel Channel

Again, show me documentation of an actual "U.S. version of Season 1" to exist anywhere.(how many times do i have to beat this dead horse?)

and,

You're right, Best Buy would take no responsibility for anything they sold to me.


wait, my bad, they would be responsible and would take responsibility.
 
jesus h. christ.

you started watching it in 2005. there is a first season, 2005, a second season, 2006 (that would be on now in repeats, genius) and a third season, which recently started and will continue with "new" episodes in early 2007.

however, the strong british accents and the british locales might have clued you in to the fact that it's a british show, as well as the official site being .co.uk, and the fact that any google search immediately turns up the fact that it's on LivingTV over there and has been since 2002.

For heaven's sake, a wikipedia search only references the british show.

so far you've admitted that the only seasons you know of have been american, in which case, you DID get the bloody first season as you know it.

I call bulls**t on this one. Now you're just being belligerent and melodramatic.

and you can bet any critical body part that the best buy manager would laugh in your face if you went back and complained that this season was not the "correct" one but you were too lazy to check before you bought it. We've pointed out a million easy ways to have done this that would have taken two seconds out of your life. They'd take it back if it was unopened and unwatched, but only because you're holding a physical unused product- since apple sells files, which you could have messed with and stored, there are no "returns" and there are no refunds unless you really raise hell.

of course, you could email them, throw your legalese definitions at them, and they'd probably give you your money back- of course, you'd also probably make the customer service rep's wall of stupid consumers.
 
jkaz said:
wait, my bad, they would be responsible and would take responsibility.
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Only to the extent of, possibly, giving you your money back. Which is even doubtful if you opened the DVD.

I'm almost tempted to edit the F'nig Wikipedia article to include this list of 10 episodes as "US Season 1". :p

The documentation of US Season 1 is the fact that that's what they're calling the package they're selling on iTMS.

B
 
jkaz said:
I started watching MH in 2005 on the Travel Channel

Again, show me documentation of an actual "U.S. version of Season 1" to exist anywhere.(how many times do i have to beat this dead horse?)
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At this point you are beyond hope and helping. I surely do believe you are here just to argue semantics of our rebuttals, instead of actually fix what you think is wrong. If you had spent even HALF as much energy with Apple you'd probably have you money AND your episodes, but no, you are here picking squabbles. In fact you don't even repond to the good arguments, but instead pick apart single paragraphs of a few people's reply in order to make some sort of "you don't make sense, try again" reply.

However, here it is, after all this time, PROOF OF WHAT THE US SEASON 1 SEASON PACKAGE CONSISTS OF, This might be hard to believe, but I finally found it. Here's how I did it, I figured out who the US carrier for the show was (The Travel Channel), so I could figure out what the US season one would be. Then I went and found out who was selling the season, as described by the US distributors, and I looked at the list of shows. If you want to see this list of shows, surf on over to the iTMS and have a look see at the list.

I know, I know, hard to believe I found this, but you wanted proof, and I dug it up. Now if you are inclined to not think this is the real US season one, please find contrary evidence as provided by the rightful distributors of the show. Heck, find me a bloody ALTERNATIVE season 1, because you can't even do that, yet think APple is selling you the wrong one. Everything I've seen says this is the real season one, and I stake money that the distributors would stand behind that.

You want us to prove to you that Apple really is selling the Season 1 episodes, and the proof is right there in the fact that YOU nor anyone ELSE can find a different US season 1 set of episodes.

How about this one for you: You said you've seen over 20 episodes, yet Apples list only has 10. Now let's assume you didn't look at the list and the exact names, are you saying you didn't %^&*ing notice the list was half as long as it should have been for what you *think* you should have gotten? Dude, I have one course of action for you, to prevent all future "fraud". Sign off the %^&*ing internet, I honestly don't think it's safe for you at this point :cool: :rolleyes:


(PS, $10 says you can't make an intelligent reply to the entirety of my post)
 
man, i know what you mean.

i totally hate when i blindly purchase something, without REALLY reading, and comprehending what it is exactly i am purchasing.

sorry man, but its not their fault you didnt read the episode list, so they dont owe you a refund.

buyer beware.
 
jkaz said:
http://www.tv.com/most-haunted/show/22344/episode_guide.html


p.s.

i accept paypal
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On the link above that you keep posting, click the "Summary" button.

"Most Haunted is LIVINGtv's hit paranormal TV show. The results are outstanding. Skeptics are becoming believers! The Series 6 locations and air dates..."

Notice how the summary constantly uses the UK term "series" instead of the US term "season"? Also notice how it only shows the episodes as broadcast on LIVINGtv, whereas you've only watched it on The Travel Channel.

This horse is dead. Quit beating it.
 
Here you go, this list is taken from tvguide.com


November 4, 2006: Preston Manor, Brighton
October 29, 2006: October 29, 2006
October 28, 2006: Royal Exchange Theatre, Manchester
October 7, 2006: Margam Castle, Port Talbot
September 30, 2006: Return to Michelham
August 26, 2006: The Ghost House
June 3, 2006: Prideaux Place
May 13, 2006: The Manor House Restaurant
May 13, 2006: Mains Hall, Blackpool
May 13, 2006: Most Haunted
May 6, 2006: Bodmin Gaol, Cornwall
May 6, 2006: Old Church House Inn, Devon
April 29, 2006: Coronation Street, Manchester
April 22, 2006: Woodchester Mansion, Gloucestershire
April 15, 2006: Castle Keep, Newcastle
April 8, 2006: Lower Southwood Cottage, Exeter
April 3, 2006: Queen Mary 2
April 3, 2006: Queen Mary 1
March 25, 2006: Sinai House, Staffordshire
March 18, 2006: Drum Barracks, Wilmington, California
March 11, 2006: Leonis Adobe, Calabasas, California
March 4, 2006: Hollywood American Legion, L.A., California
February 25, 2006: Tretower Court & Castle, Powys, Mid Wales
February 18, 2006: Helens Manor, Herefordshire
February 11, 2006: Tissington Hall, Derbyshire
February 4, 2006: The Clockhouse-----"U.S. Season 1 Episode 2"
February 4, 2006: Peterborough Museum, Cambridgeshire
January 28, 2006: Smithills Hall, Bolton
January 21, 2006: Elvaston Castle, Derbyshire
January 14, 2006: Bolling Hall, Bradford
December 31, 2005: Queen Mary, Long Beach, Cal.
December 24, 2005: Whaley House, San Diego, California
December 17, 2005: Black Bull, Harworth, West Yorkshire
December 10, 2005: Craigievar Castle, Aberdeenshire
December 8, 2005: The Mermaid Inn
December 3, 2005: Fyvie Castle, Aberdeenshire
November 26, 2005: Appuldurcombe House
November 19, 2005: Arreton Manor House
November 12, 2005: Petty France, Gloucestershire
November 5, 2005: London Dungeon
October 29, 2005: Most Haunted Live!
October 29, 2005: The Ghost House, Nottinghamshire
October 27, 2005: Best of Most Haunted
October 22, 2005: Tynedale Farm, Lancashire
October 20, 2005: Michelam Priory
October 15, 2005: Lower Well Head Farm, Pendle Hill, Lancashire
October 13, 2005: Charleville Forest Castle
October 8, 2005: Golden Fleece, York
October 6, 2005: Aldwych Underground Station
September 24, 2005: Somerleyton Hall, Suffolk
September 17, 2005: Dalston Hall, Carlisle
September 15, 2005: Blackpool Pleasure Beach
September 3, 2005: Culzan Castle
August 29, 2005: Annesley Hall------"U.S. Season 1 Episode 9"
August 27, 2005: Bodelwyddan Castle
August 27, 2005: Charnock Hall
August 20, 2005: Souter Lighthouse
August 13, 2005: The Ostrich Inn
August 13, 2005: Kinnitty Castle------"U.S. Season 1 Episode 8"
August 8, 2005: Blackswan Hotel
August 7, 2005: Kasteel Amersoyen
August 6, 2005: Kasteel Doorwerth
July 31, 2005: Castle Leslie
July 23, 2005: Commisioner's House and Dockyard
July 23, 2005: Avebury Stones and the Red Lion
July 16, 2005: Old Hall Hotel
July 16, 2005: Chillingham Castle
July 15, 2005: Croxteth Hall
July 14, 2005: Mary King's Close
July 11, 2005: Hellfire Caves
July 3, 2005: Craig-Y-Nos
June 25, 2005: Jamaica Inn------"U.S. Season 1 Episode 4"
June 25, 2005: The Manor House------"U.S. Season 1 Episode 5"
April 30, 2005: Drury Lane Theatre
April 2, 2005: Pleasley Vale Mills
March 26, 2005: Athelhampton Hall
March 26, 2005: Oldham Coliseum Theatre
March 5, 2005: Ancient Ram Inn------"U.S. Season 1 Episode 10"
January 29, 2005: Samlesbury Hall
January 29, 2005: Owlpen Manor
January 15, 2005: Ordsall Hall
January 8, 2005: Chough Hotel
November 13, 2004: Greengate Brewery------"U.S. Season 1 Episode 7"
November 6, 2004: Guildhall
October 30, 2004: Chatham Dockyard------"U.S. Season 1 Episode 6"
October 23, 2004: Wellington Hotel
July 18, 2004: House of Detention
July 11, 2004: Brannighans Nightclub
July 4, 2004: Station Hotel
June 27, 2004: Pengersick Castle
June 20, 2004: Llaniach Fawr
June 13, 2004: Skirrid Inn------"U.S. Season 1 Episode 1"
May 30, 2004: Derby
May 23, 2004: Tamworth Castle
May 16, 2004: Galleries of Justice------"U.S. Season 1 Episode 3"
May 9, 2004: Muckleburgh
May 2, 2004: Fitz Manor
April 25, 2004: Schooner Hotel
April 18, 2004: Aberglasney House
April 11, 2004: Leith Hall
April 4, 2004: Edinburgh Vaults
March 28, 2004: Moresby Hall
March 21, 2004: RAF East Kirby
March 14, 2004: Caesars Nightclub, South London
March 7, 2004: Clockhouse Surrey
 
Sheesh, a link would have been nice. http://www.tvguide.com/detail/tv-show.aspx?tvobjectid=195671&more=ucepisodelist

Two problems with the TV Guide data, 1) it list the show as (2005) when supposedly episodes first aired in (2004). [That may be like Mythbusters that there was a trial run before the actual "Saeson 1"]. Do you think that iTMS put in these incorrect dates in their database by pulling them from a hat? Again. Apple is not responsible for the title of this grouping of episodes or the release dates attached to the episodes or even the long funky episode IDs.

mh.png

It's still Season 1 because that's what the kind folks at Discovery want it to call it. Not because Apple/iTunes wanted to "defraud" you of your lousy $18.

B
 
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