iTunes freezes when adding music to library!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by m@rk9219, Feb 21, 2017.

  1. m@rk9219 macrumors newbie

    m@rk9219

    Joined:
    Feb 21, 2017
    #1
    I just purchased a 7 plus a few days ago and I've been trying to add music to the iTunes library so I can sync it to the phone, but every time I add a file, folder, or I drag and drop stuff iTunes just freezes and it stops responding. I've uninstalled and installed at least 5 times. All my music is in mp3 format, I'm not sure what could be the problem. This is my first time ever using an iPhone and iTunes, so frustrating when on Android all you do is swap the microsd card. Does anyone have any suggestions? Thanks in advance.
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    If you add a file one by one is there any particular file it freezes on or is it all files?

    What are your music import settings set to (in iTunes)?
     
  3. m@rk9219 thread starter macrumors newbie

    m@rk9219

    Joined:
    Feb 21, 2017
    #3
    It happens with all files, if I do one by one or by folder. I'm new to iTunes, I don't know the music import settings, sorry but I'll check today when I get home.
     

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