iTunes freezes when recognizing iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bbwinkle, Jul 24, 2008.

  1. bbwinkle macrumors member

    Joined:
    Jun 16, 2008
    #1
    Please help!

    Every single time I plug my iPhone into my MacBook iTunes freezes and just shows the spinning ball until i unplug my iPhone. What's causing this? I've already uninstalled and installed iTunes a few times. :confused:
     
  2. salanddaz macrumors member

    Joined:
    Jan 11, 2008
    Location:
    Christchurch, UK
    #2
    Mine was doing this earlier, left it a few minutes and it worked.. now works fine
     
  3. orthorex macrumors member

    Joined:
    Jul 16, 2007
    #3
    My wife's iPhone just started doing this as well. I have restored it, wiped it, and re-installed iTunes twice.

    I have disabled automatic syncing, however when i connect my iPhone it starts to sync, then the mac says that the iPhone disconnected, the iPhone goes to the home screen but iTunes still says it's syncing the iPhone. It's an endless loop. I would love to figure this one out. :(
     
  4. salanddaz macrumors member

    Joined:
    Jan 11, 2008
    Location:
    Christchurch, UK
    #4
    Mine has started doing this again, when I dock the iphone the spinning ball appears in itunes and stays like it for a few minutes then itunes recognises the phone
     
  5. igrover macrumors regular

    igrover

    Joined:
    Jun 9, 2007
    #5
    I have 2 new 3 g phones that just started doing this. Everything was ok until I was attempting to sync/upload some photos from my iphone to iPhoto and something happened to lock up the sync. I had to force quit and ever since that time I have had a general sync problem with 2 3G iphones. Strangely enough an old 1st gen iphone does not have this problem.

    I have deleted itunes and the apple mobile sync files that it installs and then reinstalled everything and still have the problem. The only thing that works is to leave the phone connected for a while (I have no idea how long, minutes at least) as I usually walk away and then come back later to find the phone recognized by itunes.
     
  6. Warbrain macrumors 603

    Warbrain

    Joined:
    Jun 28, 2004
    Location:
    Chicago, IL
    #6
    This has been happening to me since iTunes was updated to 7.7. It happens with both my iPod and iPhone. I suspect it's nothing that we'll be able to fix but rather a bug in iTunes.

    Don't worry, it wakes up after a bit.
     
  7. bbwinkle thread starter macrumors member

    Joined:
    Jun 16, 2008
    #7
    Alright, thanks everyone. Guess we'll have to wait for the next update.
     
  8. doobs macrumors regular

    Joined:
    Jul 19, 2008
    #8
    Yep, same problem here. Right now I am doing my fourth restore on my iPhone...not very happy to say the least.
     

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