My cousin replaced his ageing 1st Gen iPod with a 5th Gen iPod recently, and he can't get it to work with his iBook (933 MHz G4, 640 MB RAM, 10.4.6 - he's getting 10.4.7 as i type). iTunes works normally until he plugs his iPod in. He has latest iTunes and iPod software, i got him to run fsck, repair permissions, zap PRAM, test the com.apple.iTunes.plist and com.apple.iPod.plist preference files by moving them to the desktop and retrying, and re-installing iTunes, but to no avail. Whenever he plugs his iPod in, iTunes freezes up with the spinning beachball. It only happens in his account; it works fine in his dads. Any ideas?