iTunes has gone mad, help.

Discussion in 'Mac Apps and Mac App Store' started by dogbone, Jun 7, 2007.

  1. dogbone macrumors 68020

    dogbone

    Joined:
    Sep 16, 2005
    Location:
    S33.687308617200465 E150.31341791152954
    #1
    I've just been setting up another computer for a mate and everything was fine, put some music in and sorted a few playlists. Then the next day all the playlists have gone anyway I ended up reimporting the whole library because that also disappeared, but still nothing is showing at all iTunes. Just a big white window. Weird thing is that I can still play everything and scroll around I just can't see anything.

    Also if I create a blank playlist and delete it it immediately quits same if I try to delete any of the default lists. I've cleaned out the caches and prefs and run applejack and whatever else I could think of. But I'm out of ideas bar re installing itunes but it doesn't make sense that I should have to do this.


    PID: 755
    Thread: 0

    Exception: EXC_BAD_ACCESS (0x0001)
    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c
     
  2. samh004 macrumors 68020

    samh004

    Joined:
    Mar 1, 2004
    Location:
    Australia
    #2
    Re-installing iTunes isn't a particularly hard process, so it couldn't hurt to try, especially seeing what state your in now.

    Edit: According to google, the error is to do with bad RAM, regardless of the fact you may never have added new RAM, use your Apple Hardware Test CD and put the test into a loop.

    This is an answer from 2 years ago on a different but similar issue, maybe it will help, maybe it wont, can't hurt to try.
     
  3. freebooter macrumors 65816

    freebooter

    Joined:
    Feb 24, 2005
    Location:
    Daegu, South Korea
    #3
    The same white window struck me when I de-installed Aqua4itunes recently. After various attempts to fix it, I re-intalled iTunes and all is fine once more. Get a new ap. at Apple's website.
     
  4. dogbone thread starter macrumors 68020

    dogbone

    Joined:
    Sep 16, 2005
    Location:
    S33.687308617200465 E150.31341791152954
    #4
    Yeah I was thinking about reinstalling iTunes. It comes in a package though and I was wondering seeing as this is a new installation that I should go to the receipts folder and get rid of the original itunes receipt. Or not?
     
  5. vader26 macrumors regular

    Joined:
    Oct 26, 2006
    Location:
    Seattle
    #5
    I just had the exact same problem with my itunes. re-installed and everything is right where it should be.
     

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